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Captain
CaptainMaison Passerelle • New York, NY, US
Captain

Captain

Maison Passerelle • New York, NY, US
30+ days ago
Job type
  • Full-time
Job description

Multiple locations at 1 Wall street (Printemps) :

Server : Hourly ($16.50) + Tips

Reports to : General Manager, Assistant General Manager

ABOUT PRINTEMPS :

Storied French luxury department store, Printemps, opened its first ever US location at One Wall Street in the heart of the Financial District.

Located in the historic 50-story landmark, Printemps has five distinct food and beverage concepts ranging from a casual cafe to a fine dining restaurant. Food and beverage is helmed by Top Chef alumnus and 3-time James Beard Award Winner, Chef Gregory Gourdet.

ABOUT KENT HOSPITALITY GROUP :

Kent Hospitality Group (KHG) is a dynamic and innovative hospitality company founded by visionary Chef Jamal “James” Kent and entrepreneur-led private equity platform SC Holdings. KHG comprises Michelin Star restaurants, private members clubs, and world class venues.

We are dedicated to delivering fine dining, unmatched hospitality, and first-rate

experiences across North America. We are seeking creative go-getters to join our team to help elevate our brand.

JOB SUMMARY

The Captain plays a crucial role in providing exceptional service during the daily operations of the establishment. This role requires the ability to prioritize and use good judgment in a fast paced environment with a warm and friendly demeanor.

We believe in a ‘whole house’ mentality and we expect all departments (Pastry, Savory, Dining Room, and Facilities) to support and motivate each other to achieve our goal of guest satisfaction. As a Server, you will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your co-workers & managers.

This is a full time position. Our locations at Printemps Mall are open 7 days a week. We are closed for Thanksgiving, Christmas Eve, and Christmas Day.

Our restaurants offer access to insurance enrollments (must maintain 25 hours per week), no cost life insurance, a short term disability policy, an Employee Assistance Program (with access to free mental health counseling), 40% dining discounts at group restaurants, referral bonuses, and more!

KEY RESPONSIBILITIES

A successful candidate will be able to assist Guests, Kitchen staff and Management, performing any tasks necessary to ensure a high-quality dining experience.

  • Must be available to work weekends and holidays.
  • The ability to work quickly and adapt on the go.
  • Support events if and when needed.
  • Ensure company policies and procedures are followed.
  • Be a creative logical thinker with a focus on creating the optimal outcome.
  • Address Guests' concerns and inquiries promptly and professionally.
  • Having detailed knowledge of the menu and articulating those details with enthusiasm, taking all guest’s orders, executing beverage service adhering to proper standards.

You Are :

  • Bright; animated; lively; cheerful; vivid or brilliant
  • Spirited : having or showing mettle, courage, vigor, liveliness, etc.
  • Reliable : that may be relied on or trusted; dependable in achievement, accuracy, honesty, etc.
  • Benefits & Perks :

  • Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits
  • Dining Discounts, Wellness Program
  • Preferred Education and Experience :

  • Ability to communicate in English preferred
  • GED or equivalent level of education preferred
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    Captain • New York, NY, US

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