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MS Dynamics CRM Director of Software Engineering

MS Dynamics CRM Director of Software Engineering

The Planet GroupChicago, IL, US
28 days ago
Job type
  • Full-time
Job description

Location : Chicago, IL

In office : 3 days Tues / Wed / Thurs onsite Non-negotiable Remote Mon / Fri

Bonus : 20%

5 weeks of PTO

  • Need experience with the Marketing modules.
  • Must come from a technical background.
  • Will manage 4 to 7 people a team and will be hands-on as well.
  • Need to have stood up an environment, some solution architecture experience, have platform management and managed vendors.
  • The environment is very collaborative. Need to lead and collaborate well.

Summary

We are seeking a highly experienced and strategic Director Software Engineering, Microsoft Dynamics to lead the design, customization, and sustained delivery of enterprise-grade Dynamics 365 solutions. This role is part technologist and part team leader—ideal for someone who brings deep technical capabilities alongside demonstrated success in mentoring, scaling, and organizing high-performing teams.

This position requires prior hands-on experience with Dynamics 365, a history of leading technical professionals, and a strong background in solution architecture, development, and platform governance.

Responsibilities

Leadership & Staff Development

  • Lead, mentor, and develop a team of Dynamics developers, platform analysts, and quality assurance engineers.
  • Build individualized development plans; establish clear goals and performance expectations.
  • Stay informed on technology trends and align team skills with strategic direction.
  • Forecast needs and staff appropriately.

    • Technology Strategy & Architecture Oversight

  • Ensure sound architectural decisions across assigned Dynamics products and applications.
  • Co-own technical quality, architecture, operational readiness, and technical debt management.
  • Collaborate with enterprise architecture, business technology product owners, cloud operations in solution development and maintenance.
  • Evaluate and implement new tools, vendors, or technologies where needed.

    • Product Delivery & Execution

  • Guide early-stage technical solutioning and feasibility assessments for Dynamics-related initiatives.
  • Monitor solution development of the team. Ensure quality and soundness of solution development.
  • Serve as an escalation point for high-severity production and technical delivery issues.

    • Operational & Financial Stewardship

  • Contribute to project estimation, scheduling, capability planning, and budgeting cycles.
  • Justify investment in productivity tooling, technical debt remediation, and staff development.
  • Lead with metrics and promote data-driven tracking of delivery efficiency and platform health.

    • Culture & Engagement

  • Champion a dynamic, collaborative team culture through team meetings, learning sessions, and internal innovation time. Champion optimization capabilities like generative AI for development and debugging and team productivity.
  • Foster a sense of ownership and autonomy across the team.
  • Maintain visibility across teams and act as a supportive coach and guide.
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    Director Of Software • Chicago, IL, US

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