Customer Service Representative (Healthcare)

Job Title : CSC Customer Service Rep II

Job Group : Customer / Administrative Support

Requirements :

• Must be US Citizen or Perm Resident
• Minimum 6 months contract

Available Shifts (8 Positions) :

Work Location : On-site

Address : Main Hospital - 0 Floor, 2401 South 31st Street, Temple, TX 76508

JOB SUMMARY :

Competency checklists completed for both skill sets required at CR1 level :

This includes answering phones for public and internal (employee, patient, visitor) customers; documentation and dispatch of work requests.

Ability to assist in special projects.

WHAT IS EXPECTED (ESSENTIAL FUNCTIONS) :

KNOWLEDGE, SKILLS AND ABILITIES :

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job.

It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job.

Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.

The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions.

MINIMUM REQUIREMENTS ADDENDUM :

Minimum Requirements

Education :

Experience :

Working Conditions

Physical Requirements :

Environment :

Respiratory Category :

Hazard 1, 2 or 3 :