Parkway Ford is seeking a reliable, detail-oriented Service Dispatcher / Billing Clerk to support daily operations in our Service Department.
This role is essential to maintaining an efficient shop flow while ensuring accurate and timely service billing and invoicing.
Dispatch repair orders to technicians based on availability, skill level, and workload
Review, prepare, and process service repair orders for billing
Verify labor times, parts charges, and documentation for accuracy
Ensure repair orders are properly completed, invoiced, and closed
Work closely with Service Advisors, Parts Department, and management
Maintain accurate records within the dealership management system (DMS)
Previous automotive dealership or service department experience preferred
Strong attention to detail, especially with billing and documentation
Excellent organizational and time-management skills
Ability to work in a fast-paced environment
Comfortable using DMS and standard computer applications
Competitive pay based on experience
Full benefits package (medical, dental, vision, 401k)
Paid time off and holidays
Employee discount programs
Opportunities for advancement
Full-time, daytime hours
If you enjoy keeping operations running smoothly and take pride in accurate billing and workflow management, we encourage you to apply.
Service Dept Billing Clerk • Winston Salem, NC, US