Head of Launch Operations

Location

New York City, San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Business Operations

Compensation

• Estimated Base Salary $200K – $240K
• Offers Equity

The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, interview performance, and location. Additional benefits are shared as part of the job posting.

A Better Built World

At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc.

For decades, construction and field services contractors have had to run their businesses on outdated software : clunky, on‑premise systems created in the 1980s and 1990s.

That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution.

This idea is resonating. Since we launched in 2022, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double‑down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started.

Hybrid Strategy :

We believe the magic of Miter comes from working side by side. For roles that are hybrid, our approach is—three to four days a week in the office—giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach.

About the Team & How We Work :

As Head of Data Operations, you’ll help scale some of Miter’s most important systems and processes that are key to powering our next phase of growth. This isn’t a typical BizOps or consulting role; you’ll manage a small payroll operations team and partner with Product and Engineering to design scalable processes that turn critical, highly operational functions into a competitive advantage, starting with our customer onboarding experience.

In the near term, your focus will include overseeing and redesigning key operational processes that directly impact implementations and customer experience. Over the next few months, as these processes are optimized, your role will likely evolve, giving you the opportunity to broaden your impact across Operations and Product.

This is a unique opportunity to help shape how Miter scales and delivers an exceptional experience for our customers.

What You’ll Do :

Manage a hybrid team of payroll operations analysts and outsourced data contractors.{{

What You’ll Need :

Our Interview Process :

Our Benefits :

Equal Opportunity :

Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Compensation Range : $200K - $240K

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