Case Manager

Case Manager BASIC FUNCTION :

• Performs a variety of administrative functions.
• Process and maintain consumer files and data base, ensure consumers files are in compliance with State and Federal Regulations ESSENTIAL DUTIES AND RESPONSIBILITIES Primary contact for Consumers / Legal Representatives / Guardians and family members Prepare documentation and attend Consumers initial and annual assessments Process New Consumer intake documentation Request Verification of Diagnosis (VOD) from consumers doctor(s) Request / Process Consumer supplies per request to venders (Geneva Woods ext.) Request / Process Consumer products such as Life Line Services Fax completed documentation to the State of Alaska to process information Complete Consumers sample timesheet (PCA / Waiver) for signature Prepare Personal Care Assistant Tool (PCAT) signature page / fax to the State of Alaska Assist Consumer with hiring / terminating Personal Care Assistant(s) / Caregivers Participate in consumers Fair Hearings Write and process expedited assessments and amendments Process incoming and outgoing transfers Schedule and attend Home Visits with Consumers two times per year Facilitate Consumer meetings ensuring that all necessary program information, training and agency policy / procedures as reviewed as needed.
• Ensure program compliance, safety procedures contracts, and State and Federal regulations.
• Handle confidential and sensitive information with poise, tact, and diplomacy Complete Critical Incident Reports / fax to the State of Alaska within 24 hours Organize and prioritize a large volume of information and assignments, including paper and electronic filing through network server Work independently and within a team on special and ongoing projects when necessary Projects a positive image of the organization and conducts them self professionally at all times, when dealing with internal and external colleagues, consistent with the values and culture of the organization.
• Perform all other duties as assigned Assist Program Director, Executive Director, Care Coordinator Administrator, and CEO as needed.
• KNOWLEDGE, SKILLS AND ABILITIES ; Strong interpersonal skills and customer service Must have knowledge of the HIPAA laws of 1996 to maintain and safeguard confidential medical and personal records Knowledge of various Microsoft software applications, such as Microsoft Word, Microsoft Excel.

Must be able to type 65 WPM Multi-line phone, copiers and fax machines Effective written and oral communication skills Ability to consistently be at work and on time Ability to maintain a confidential working relationship Excellent personal organizational skills Ability to follow oral and written instructions Ability to communicate effectively and maintain a positive attitude QUALIFICATIONS :

Must be able to work in a fast paced environment with demonstrated ability to juggle multiple competing tasks and demands WORK ENVIRONMENT :