Strategic Account Manager

Job Description

Job Description

The Company You’ll Join : Veris Insights is a recruiting intelligence and analytics firm dedicated to helping University Recruiting and Talent Acquisition leaders attract, engage, and recruit top talent. We partner with 200+ Fortune 1000 companies, combining candidate insights, employer benchmarking, and real-time market pulses to deliver research, tools, dashboards, and advisory services that solve their hardest recruiting challenges—across DEI, events, employer branding, and more. The consistent quality of the membership group is that all are invested in creating exceptional talent acquisition programs. It is our aspiration to be nothing less than the single, unequivocal best partner to every one of these leaders in that pursuit.

The Team You’ll Join : Our Partnerships Team is responsible for expanding and deepening client relationships through a service-first, consultative approach. We act as strategic partners to senior Talent Acquisition leaders, helping them maximize the value of their Veris Insights partnership and uncover new ways we can support their goals.

The team is known for being collaborative, agile, and all-in, constantly working across research, growth, and client success teams to deliver exceptional outcomes and long-term client impact.

The Role : As a Strategic Account Manager, you’ll own and build trusted relationships with senior recruiting leaders at Fortune 1000 companies. You’ll serve as a strategic partner to a portfolio of 80–100 client accounts, driving renewals, growth, and overall satisfaction through thoughtful engagement, commercial acumen, and exceptional service.

You’ll lead renewal and pricing conversations, identify expansion opportunities, and work closely with internal teams to ensure every client sees meaningful, sustained value from their partnership with Veris Insights. This role is best suited for someone who loves building relationships, problem-solving, and operating in a fast-paced environment with plenty of autonomy.

The Character :

An All-In Approach. You’re energized by the opportunity that comes with being part of a growing team. You embrace ownership and trust from day one, are known as a reliable teammate, and see ambiguity as an opportunity to learn and lead.

Executive Presence. You bring credibility and confidence to interactions with senior leaders, earning their respect and trust. You show up as an intellectual equal, creating space for impactful, high-level conversations from the very first interaction.

Relationship-Focused Commercial Mindset. You have a natural ability and desire to create and foster relationships. You’ll be responsible for a large number of client accounts, with the goal of deepening and expanding each partnership.

Integrative Intelligence. You connect insights, spot patterns, and distill complex information into clear, actionable guidance.

Detail Oriented. You have excellent organizational skills and a proven track record of staying on top of a high volume of tasks with precision.

Key Responsibilities : Client Relationship Management

• Serve as a strategic partner to your portfolio of clients, providing insight and guidance that helps them reach their goals.
• Spend about 10–15 hours each week in client-facing conversations and around 10 hours collaborating internally with colleagues.
• Regularly partner cross-functionally with the Growth, Research, and Client Success teams to deliver a seamless and high-impact client experience.
• Proactively share best practices and identify opportunities to deepen engagement.

Key Responsibilities : Revenue & Commercial Strategy

Key Responsibilities : Operations & Reporting

The Requirements :

The Nice-to-Haves :

The Compensation & Benefits :

Please keep in mind :  Research has shown that candidates from underrepresented backgrounds only apply to jobs when they meet 100% of the requirements vs. their majority counterparts, which apply at a much higher rate if they meet 50-60% of the requirements. So, with that being said, if you are interested in the role, we would love to hear how you can leverage your talents to be an awesome culture add.

Our Values & Culture, In Brief :   Talent is in our DNA. It is what we study, who we serve, and the quality we most pride ourselves on internally. In order for our team members to be at their best, we provide individualized benefits and support. At the most basic level, benefits include unlimited PTO, health insurance benefits, and career development opportunities. We believe a well-rounded and diverse team is the key to our success. To provide the widest range of experiences and perspectives in our member service and internal culture, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Please let our recruiter know if there are any accommodations we can provide for you to ensure an equitable and comfortable recruitment process.

We highly value diversity, equity, and inclusion, and this shows up in everything we do.  Our research has a significant focus on the experiences of candidates from diverse backgrounds. Internally, we have Employee Resource Groups for BIPOC and LGBTQ+ employees, and Affinity Groups to support women and neurodiversity. Furthermore, we’ve established a Diversity Council to promote a workplace environment that is safe, respectful, and inclusive for all and acts as an active partner to People Ops and Leadership in service of our broader firm-wide DEI goals.