Senior Engineer II-Applications (Hardware)

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology, Inc.

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Job Description :

Microchip Technology Inc. has a Senior Engineer II-Applications (Hardware) opening based in Houston, TX. The successful candidate will be working closely with the product development, validation, marketing, and sales teams to provide world-class technical customer support for the Datacenter and Server channel products. This will include assisting in design wins, supporting customer product ramp & production, documenting complex systems issues, and working with development teams to resolve issues in a timely manner. These activities require the ability to work and gather information across functional groups, external customers, and product programs to determine the optimal solutions for our North American and International customers.

Responsibilities :

Support SAS / SATA / NVMe Protocol, RAID controller embedded firmware, OS drivers, and management software

Support PCIe, security, and encryption technologies

Work closely with Tier 1 OEMs and their ODMs to define requirements, assisting in design wins, manage deliverables and support initial system bring-up to full production

Work closely with channel customers, ECO System partners, and distribution

Setup and maintain system compatibility and debug lab

Maintain knowledge base & issue tracking database

Perform basic board-level debug, minor reworks, and code updates

Work independently, and in a team environment

Root cause & document customer issues in a timely manner independently or by leading a cross-functional team

Develop and review customer level documentation including user guides, release notes, technical product training, and application notes

Understand customer requirements and drive them through the project management process

Provide training as needed to end customers, MCHP FAEs, and MCHP sales

Travel within North America and internationally, as needed, to work at customer sites to debug firmware and software

Requirements / Qualifications :

Bachelor's degree in Electrical Engineering or Computer Science with 7.5+ years of directly related experience

Strong understanding of PCIe / CXL, NVMe, SAS / SATA, SCSI, and other storage related technologies

Strong technical leadership and teamwork

Strong verbal and written communication skills with customer facing experience and presentation skills

Experience with board-level debug

Experience with bench top equipment such as protocol analyzers / exercisers, logic analyzers, and other storage or networking related test equipment

Ability to effectively work with cross-functional teams and across multiple geographical locations

Tier 1 customer facing experience and ability to understand requirements and drive them through the project management process

Provide training as needed to end customers, Microchip Applications and FAEs.

Provide customer and field engineer support as needed

Must demonstrate initiative and be self-motivated

Independent but also works well within the cross functional teams across multiple geographical locations

Creative with attention to detail

Ability to multi-task and meet deadlines

Additional Desired Skills :

Experience with RISC, MIPS, ARM based embedded processors

Experience with storage accelerators

Experience with AI / ML, deep learning, and natural language processing

Experience working with Marketing and Sales teams

Understanding of server BIOS functionality and device drivers

Experience with server / storage firmware and software

Hardware and chip development / debug skills

Experience with high-speed debug equipment like oscilloscopes, DCAJ and BERT

Debugging skills and experience with kernel (Windbg), JTAG, serial port, Greenhills Debugger

Experience in the Storage Industry

TCP / IP knowledge / experience

Local Area Networking experience

Experienced with Storage management (MCTP, BMC, etc.)

Highly structured programming in C, C++, and TCL / TK or other scripting language

Travel Time : 0% - 25%

Physical Attributes :

Feeling, Handling, Seeing, Talking, Works Around Others

Physical Requirements :

20%Standing, 20%walking, 80%Sitting, 100% Inside-MF 8-5PM

Microchip Technology Inc is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

For more information on applicable equal employment regulations, please refer to the Know Your Rights : Workplace Discrimination is Illegal Poster.

To all recruitment agencies : Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.