Senior Analyst, Business Process Solutions

Job Description :

Essential Job Functions :

• Analyze business processes and assist in identifying areas for improvement to enhance customer and client experience.
• Provide support in process improvement initiatives under the guidance of senior team members.
• Collect and analyze performance data to evaluate customer and client satisfaction.
• Collaborate with team members on project tasks to ensure successful execution.
• Document process changes and improvements for future reference.
• Communicate process-related insights and recommendations to stakeholders.
• Learn and apply process optimization methodologies effectively.
• Stay informed about industry trends related to customer experience.

Basic Qualifications :

Location - Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States Guam or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .

We participate in addition to the posters already identified DXC provides access to prospective employees for the Federal Minimum Wage Poster Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below select your state to view all applicable federal state and locality postings. Postings are available in English and in Spanish where required. View postings below.

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Please note : DXC will respond only to requests for accommodations due to a disability.

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Required Experience :

Senior IC

Key Skills

Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint

Employment Type : Full-Time

Experience : years

Vacancy : 1