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Member Services Representative

Member Services Representative

Tim Lopez Agency, American Family InsuranceGig Harbor, WA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Join Our Team as a Member Services Representative!

Are you passionate about helping others and making a difference every day? At The Tim Lopez Agency, were more than just insurancewere a team that cares about our customers, our community, and each other.

Why Youll Love Working With Us :

  • Comprehensive Benefits : 100% employer-paid health, dental, and vision insuranceyour well-being matters to us!
  • Bilingual Bonus : Earn extra for your Spanish language skills.
  • Competitive Pay : Enjoy a strong hourly rate, plus commission and bonuses for your achievements.
  • Paid Training & Growth : We invest in your success from day one, with ongoing training and clear paths for advancement.
  • Work-Life Balance : Generous paid time off, paid holidays, and flexible scheduling options.
  • Team Spirit : Quarterly team-building activities, recognition programs, and a supportive, inclusive culture.
  • Community Impact : Be part of an agency that gives back and values your contributions.

    • What Youll Do :

  • Deliver outstanding, personalized service to every customerbuilding trust and lasting relationships.
  • Respond to inquiries about coverage, billing, claims, and products, using your expertise and our proven processes.
  • Help customers navigate their insurance needs, including policy changes and claims support.
  • Collaborate with sales specialists to identify opportunities for customers and help them protect what matters most.
  • Schedule appointments and coordinate with agency staff to ensure seamless service.

    • Who You Are :

  • You have a passion for customer service and helping others.
  • You communicate clearly and confidently.
  • Youre comfortable with technology and Microsoft Office.
  • You have basic math skills and attention to detail.
  • Youre eager to learn, grow, and be part of a winning team.

    • Ready to start your next chapter with us? Apply today and discover how you can make a difference at The Tim Lopez Agency!

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    Member Service Representative • Gig Harbor, WA, US

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