Supervisor

Supervisor

The Supervisor is the TSO's direct subordinate, responsible for ensuring all personnel are performing their duties in accordance with established policies, procedures and the relevant Facility Security Plan. The Supervisor is more specifically responsible for :

• Delivering excellent customer service at all times, with all passengers, clients, terminal employees and ship's crew as per training.
• Maintaining compliance with all company policies and procedures.
• As necessary, performing access control duties as per position post orders and the relevant Facility Security Plan.
• As necessary, performs passenger, baggage and other physical screening as per the Facility Security Plan, in strict adherence to the certification received through training.
• Ensuring all personnel are given required and requested breaks.
• Ensuring all personnel are posted properly and rotated as necessary, in accordance with established policies and procedures, as well as the Facility Security Plan.
• Proper safe-keeping of all associated Sensitive Security Information (SSI) materials.
• Write and maintain reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Inspect work areas to ensure compliance of established regulations in regards to safety and maintenance.
• Observe and evaluate worker's performance to ensure upward mobility and proper utilization of employee skills.
• Ensure all required reports are executed as necessary.
• Maintain staff levels in accordance with client needs.

Education and / or Work Experience Requirements :

Physical Requirements :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.