UM Support Analyst - Onsite

Overview

UM Support Analyst – Onsite

Description : GENERAL FUNCTION

The UM Support Analyst / Admin administrative and data entry work supporting UM prior authorization requests, work in Facets, Filebound, Jira, outbound notification calls to providers and members.

Responsibilities

• Support UM prior authorization requests and administrative tasks, including data entry and processing in Facets, Filebound, and Jira.
• Make outbound notification calls to providers and members as part of prior authorization workflow.

Qualifications

Desirable attributes

Top 3-5 mandatory and / or minimum requirements : data entry experience, familiarity with excel and office

Top 3-5 desirable attributes / qualifications : Critical thinking skills, attention to detail, ability to multitask

Prior HealthFirst & Anthem prior authorization experience a plus.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator : Sekhar Radhakrishnan

VIVA USA INC.

3601 Algonquin Road, Suite 425

Rolling Meadows, IL 60008

J-18808-Ljbffr