CL Ops - Senior Business Analyst (HYBRID in Worcester, MA)

Senior Business Analyst

Our Commercial Lines Operations department is seeking a Senior Business Analyst to join our growing team out of our Worcester, MA location. Position is eligible for Hybrid / Flex work arrangement. This is a Full-time, Exempt role.

Position Summary :

Incumbents serving in the Business Analysis job family are responsible for the collection, development, analysis, documentation, and communication of business needs and requirements. Throughout an assignment, Business Analysts will act as a liaison while they interface and work collaboratively with technology and business organizations.

Senior Business Analyst Project Complexity :

• Performs work across multiple initiatives and processes.
• Supports and / or leads highly complex business / technical processes or multiple products, requiring design or integration of technical solutions across multiple departments or lines of business.
• Serves primarily as a subject matter expert and may lead projects of large scope and moderate to high complexity.
• Works independently and leverages resources when needed. Has an understanding of and an ability to apply knowledge of multiple technical business systems.

Essential Duties and Responsibilities :

Typical Education and Experience :