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Advisor, Business Systems Analysis
Advisor, Business Systems AnalysisStarcom Mediavest Group Germany Gmbh • Boston, MA, United States
Advisor, Business Systems Analysis

Advisor, Business Systems Analysis

Starcom Mediavest Group Germany Gmbh • Boston, MA, United States
21 hours ago
Job type
  • Full-time
Job description

Job Description

How You'll Make an Impact

The Manager Business System Analysis acts as the primary liaison between our clients and our technical delivery teams to develop personalized marketing solutions for consumers using Epsilon's market-leading PeopleCloud platforms. You will play a key role in projects collaborating with clients, business stakeholders and architects, to interpret and articulate our client's marketing vision and objective across all parts of our solutions. As a Business Systems Analysis Manager, you will lead client discussions to drive exhaustive coverage of business use cases, data needs and business rules while assessing and making product configuration recommendations. Additionally, you will be responsible for managing a medium-to-large team of BSAs by providing leadership, direction, and task management while contributing to project planning and estimation activities.

What You'll Achieve

As a Manager Business Systems Analysis, you will engage business stakeholders, business and technical architects and our clients to ensure our solution components and platform functionality meet our client's business needs. Our team of experts handles platform setup, ongoing management, and strategic enhancements, ensuring that our solutions adapt to changing business needs. Additionally, you will contribute to the evolution of our PeopleCould platforms by leading detailed analysis of product / feature fitment versus our client's business requirements, identifying product or feature gaps and liaising with business and technical Architects to promote product features and functionality over customization.

Who You Are

This role requires you to have both business and technical expertise. You will have 12+ years of relevant business analysis work experience in the database / data driven marketing space.

  • You'll bring with you the ability to :

Lead large / multiple client engagements and solutions, in addition to multiple work-streams within a solution

  • Serve as the solution wide requirements domain expert driving comprehensive coverage of all business requirements, data needs, business rules, and implement translation of these into functional and non-functional requirements.
  • Lead and drive conversations to validate design against requirements
  • Elicit and guide BSAs to document client solution acceptance criteria ensuring coverage of business requirements and client objectives
  • Be an ongoing trusted advisor to our clients, influencing improvements and future roadmaps conform to client business objectives.
  • Lead effective client meetings, make proactive recommendations, negotiate work, and drive successful outcomes
  • Define, adopt, and enforce business analysis delivery standards
  • Manage a team of Business Systems Analysts, which includes providing leadership and mentoring, soliciting, and providing feedback, completing performance appraisals, and career growth discussions
  • Interviewing and hiring BSAs to grow and contribute to the BSA practice
  • Lead initiatives to develop and implement standards and methodologies for business and data analysis
  • Demonstrate expertise in understanding and analyzing data from different sources
  • Multi-task, prioritize and quickly change priorities.
  • Demonstrate excellent written and verbal communication skills
  • Work multi-functionally and lead global teams.
  • Effectively navigate and lead in a multi-functional organization to get work done
  • Abilities that will make you stand out :
  • Display expert SQL skills

  • Show solid understanding of API, JSON, XML and SOAP UI
  • Demonstrate understanding of Loyalty, Marketing concepts and various marketing channels
  • Exhibit excellent drive and initiative, and sense of personal accountability
  • Experience with marketing suites (e.g. SalesForce, Adobe, Unica)
  • Experience with loyalty, messaging, digital marketing or other CRM capabilities
  • Experience using automation and Artificial Intelligence to gain process efficiencies
  • Ability to translate domain expertise to platform capabilities
  • Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

    Base Salary : $111,750 - $186,250

    Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

    Additional Information

    When You Join Us, We'll Create Something EPIC Together

    Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

    Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

    Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work :

  • Act with integrity. We are transparent and have the courage to do the right thing.
  • Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
  • Innovate with purpose. We shape the market with big ideas that drive big outcomes.
  • Respect all voices. We embrace differences and foster a culture of connection and belonging.
  • Empower with accountability. We trust each other to own and deliver on common goals.
  • Because You Matter

    As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following :

  • Time to Recharge : Flexible time off (FTO), 15 paid holidays
  • Time to Recover : Paid sick time
  • Family Well-Being : Parental / new child leave, childcare & elder care assistance, adoption assistance
  • Extra Perks : Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
  • Epsilon benefits are subject to eligibility requirements and other terms.

    Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

    For San Francisco Bay and Los Angeles Areas : Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

    #LI-TM1

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