Warehouse Replenishment Team Member - Dollywood Theme Park - Full Time Year Round

Warehouse Replenishment Team Member - Dollywood Theme Park - Full Time Year Round

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Warehouse Replenishment Team Member who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Warehouse Replenishment Team Member checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Warehouse Replenishment Team Member performs functions directly related to maintaining appropriate stock levels in the warehouse in accordance with safety guidelines and Dollywood procedures. This Host will also provide operational support and facility upkeep while providing excellent customer service to guests.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Job Functions and Responsibilities :

• Hosts must ensure all available inventory is fully stocked is maintained in an organized manner on a daily basis, communicating shortages to warehouse leadership as appropriate
• Matches sales orders / transfer document with orders, verify counts and communicate discrepancies
• Must be able to safely operate heavy equipment such as forklifts, pickers, etc.; appropriate training will be provided
• Maintains a high degree of attention to detail and concentration to sustain an ordinary routine with minimal supervision
• Hosts must follow all policy and procedures relating to Inventory Control including, but not limited to receiving, price ticketing, processing paperwork, inventory audits, product transfers and orders
• Represents the Dollywood Company in a friendly and professional manner to guests, vendors, suppliers and fellow hosts
• Supports all teammates with words, behavior and actions that are in alignment to attain locations budgeted profit and maintain a positive work environment
• Supports Warehouse delivery team with pickups and deliveries, as needed
• Supports merchandise and games locations within Dollywood properties to transport inventory, replenish and set up, as needed
• Follows all Merchandise Operational Policies and Procedures effectively and adheres to all Merchandise Safety Guidelines. Reports any safety issue to their immediate supervisor immediately
• Hosts ensure they are up to date on all company and divisional communications through communication boards and binders
• Supports and exhibits behaviors that are in alignment with our Company Vision, Mission, and Core Values
• Protects the privacy and security of our guests and coworkers, including PCI compliance

Management reserves the right to change and / or add to these duties at any time

Education and Experience Required :

Knowledge, Skills, and Abilities :

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.