Entry Level Account Manager
Job Description
Job Description
At First Trust Market, our mission this year is to elevate client outreach beyond the ordinary. We're dedicated to becoming experts on our clients' brands, ensuring both acquisition and long-term customer satisfaction.
Our commitment to excellence empowers our entry-level Account Managers to explore new markets while fostering enduring relationships with our existing clients.
While First Trust Market may be relatively young in name, our legacy spans many years. Today, we embrace a robust entrepreneurial spirit and uphold the highest ethical standards, allowing our entry-level Account Managers to carry forward the legacy established by our founders.
This involves delivering exceptional commitment to both our clients and communities.
Revolutionizing the marketing industry is no small feat, so we seek candidates motivated by our mission and ready for the challenge.
In return, our Entry-Level Account Managers have ample opportunities for growth, personal and professional success, and the chance to make a tangible difference in a thriving industry.
Entry-Level Account Manager Responsibilities :
- Address and resolve customer inquiries and complaints promptly, providing precise solutions that meet or exceed individual expectations.
- Manage client transactional needs, encompassing renewal, new sales, marketing, and services in alignment with brand standards and company procedures.
- Develop innovative sales tactics to boost profit margins and enhance the overall customer experience.
- Coach and mentor entry-level team members on technical, procedural, relationship-building, and sales skills.
- Establish an efficient schedule and manage workflow for optimal efficiency, timeliness, and accuracy.
- Stay abreast of industry information, new product announcements, sales, and technology advancements to continually enhance knowledge and performance.
- Interact effectively with clients, utilizing exceptional active listening skills, purposeful cooperation, and providing information and guidance as needed to achieve sales goals.
- Explore new and innovative ways to enhance the client experience, drive sales revenue, and communicate ideas to fellow entry-level Account Managers and upper management for implementation.
We Are Looking For An Entry-Level Account Manager Who Is :
- Tenacious, innovative, and possesses superior sales skills.
- Adaptable to the fast-paced environment of a growing company.
- Competitive and self-confident but thrives in a team-oriented atmosphere.
- Capable of excelling in a high-stress environment with a high volume of daily tasks.
- Innovative in delivering client-focused solutions.
Requirements
Preferred Qualifications :
- High School Diploma or GED.
- 1-2 years of experience in an entry-level Account Manager, Client Relations, Sales, or Customer Support role.
- Ability to work flexible hours.