Regional General Manager

Regional General Manager – Multifamily Operations

Location : Stamford, CT – with travel to residential locations as needed (Stamford / Norwalk)

Company : Building and Land Technology (BLT) About Us

Building and Land Technology (BLT) is a vertically integrated real estate development, investment, and property management firm with a dynamic portfolio of multifamily, office, retail, and hospitality properties. We are known for our commitment to excellence, innovation, and a collaborative, team-first culture.

We are seeking an experienced Regional General Manager to lead the operations of our growing multifamily portfolio. This is an exciting opportunity for a strategic and people-focused leader who thrives in a fast-paced environment and enjoys shaping high-performance teams and exceptional resident experiences. Key Responsibilities of the Regional General Manager

Leadership & Team Development

Recruit, hire, train, and mentor high-performing property management and maintenance teams.

Provide timely feedback, coaching, and conduct performance reviews for direct reports; oversee reviews for on-site personnel.

Promote a collaborative, results-driven culture with strong accountability.

Foster teamwork and mutual respect across all levels of the organization.

Operational Oversight

Oversee day-to-day operations across a portfolio of residential communities.

Ensure compliance with company policies, safety protocols, fair housing regulations, and local laws.

Conduct regular property inspections to ensure brand and quality standards are met.

Manage vendor relationships and oversee quality of services provided.

Financial Performance

Establish annual operating budgets and oversee financial performance, including variance reporting.

Drive achievement of NOI and P&L objectives across the portfolio.

Monitor rent collections, leasing performance, occupancy trends, and expenses.

Leverage data to proactively identify areas for improvement and cost control.

Marketing & Lease-Ups

Partner with marketing to develop and execute annual marketing plans and budgets.

Assist in marketing efforts, startup marketing plans, and outreach for new developments and lease-ups.

Supervise planning and execution of resident and promotional events.

Analyze traffic, leasing, and retention metrics; recommend and implement strategies to boost performance.

Maintain thorough market knowledge and complete weekly competitive surveys.

Resident Experience

Lead property teams in delivering top-tier customer service and maintaining high resident satisfaction.

Address and resolve escalated resident issues; implement service enhancements as needed.

Establish a strong and visible presence within the communities.

Technology & Reporting

Utilize AppFolio and other technology platforms to manage leasing, financials, maintenance, and reporting.

Assist with the creation and distribution of reporting for executive leadership.

Qualifications of the Regional General Manager :

Bachelor's Degree in Business, Real Estate, Hospitality, or a related field, or equivalent work experience.

6+ years of experience in multifamily or hospitality property management.

5+ years of experience managing and leading teams across multiple properties.

Proven success with budget creation, P&L oversight, and financial performance.

Experience with lease-ups, new construction, or property repositioning preferred.

Strong interpersonal, organizational, and communication skills.

Tech-savvy, with proficiency in Microsoft Office Suite and property management systems; AppFolio experience is preferred.

CAM or CAPS certification is a plus.

Ability to thrive in a dynamic, growth-oriented environment and travel as needed.

Why Join BLT?

Join a company that is redefining modern urban living.

Lead luxury Class A residential communities in a growing portfolio.

Collaborate with a high-performing and supportive leadership team.

Benefits Provided to the position of Regional General Manager

Medical Insurance

Dental Insurance

Vision Plan

401k Plan

Life Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Tuition Reimbursement Program

Housing Discount at BLT Properties

Equal Opportunity Employer Statement :

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.

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