Public Relations Account Manager

Konnect Agency offers a holistic approach to public relations, social media, digital and marketing services to clients in the food & beverage, franchise, lifestyle, and family brands industries.

We are serious about our work and results, but we don't take ourselves too seriously that's because our best work happens when we're having fun.

We are collaborators, innovators, and passionate practitioners who love what we do and always strive for the best and biggest outcomes for our clients.

We value our employees and love to give you the space you need to do the things you love, think creatively, take a fresh approach and feel good about your work.

We offer generous vacation time, flexibility and company-sponsored travel opportunities to inspire and rejuvenate.

We help you take care of yourself now and into the future. Benefits include best-in-class medical, dental and vision coverage, 401k and health & wellness stipends.

We go big when we celebrate our achievements and hard work with company-wide trips, happy hours, get-togethers and team-building events.

We're never boring. New ideas are both welcome and implemented every day. We take a very entrepreneurial approach to everything we do, and we encourage absolutely everyone on our team to grow out of your comfort zone.

We support continuing education, offer training opportunities, employ the latest technologies and do all we can to make sure you feel well-equipped to meet the challenges you set for yourself.

Managers at Konnect Agency play a significant role in the agency as part of the leadership team and are responsible for the success of their division and their individual accounts.

This position requires a significant amount of autonomy and proven leadership. In order to be considered for a manager position within the agency, you must already be adept at the following :

• A full understanding of the entirety of the media landscape for any client or situation and the ability to craft and guide an outreach strategy to support client objectives
• Proven ability to advise clients on day-to-day tasks, establish yourself as the go-to contact with any requests or inquiries and be seen by the client as their primary source of counsel on important issues and a valuable asset to the overall agency
• Initiating and leading the development and presentation of PR plans for clients and maintaining a timeline of when contracts are due for renewal to ensure timely outreach to clients for future planning
• Understanding and knowledge of budgets and staffing in order to make decisions and recommendations to the executive team
• Contributing to generating new business opportunities and developing new business proposals that are thoughtful and original
• Leading PR strategy and overall planning on multiple accounts while consistently thinking of how we can add value through new / additional services
• Managing overall progress and KPIs on accounts and reporting to the executive on each account on a regular basis to ensure you are tracking against client service agreements and scope of work, always with the client perspective in mind
• Mentoring and coaching of account executives to ensure their growth and success
• Critically evaluating staff and contributing to account allocation and hiring
• Working with the full management team and executives to better company quality of work, address employee issues and establish the most effective processes, etc.

Additional roles and responsibilities of a Manager include :

• Monitoring day-to-day tasks on the account and ensuring progress and / or foreseeing concerns that should be addressed before they become problems
• Maintaining positive client relationships and ensuring client sees you as primary counsel on their account
• Providing final review and recommendations for press materials
• Guiding teams on development of story ideas, pitch angles and media strategies to meet client objectives
• Ensuring client goals are being met and quality press is being secured on a daily basis, and providing counsel to the team if goals are not being met
• Creating team action plans and following through to ensure all goals are being met
• Approving monthly updates for each client and sending them by the 5th of every month (at the very latest)
• Mindfully delegating account work while maintaining a sense of an account executive’s overall workload and issues that may need to be addressed with other managers or executives
• Coordinating division meetings with other managers to ensure the entire division is on task and learning from each other and reporting updates to the executive team on a regular basis during management meetings
• Initiating and leading employee reviews and development plans
• Representing Konnect Agency at company and client events

Konnect Manager traits :

• Positive attitude
• Results oriented
• Self-starter, able to work independently as well as in groups
• Strong ability to prioritize, solve problems and be resourceful
• Takes direction from executives and clients and disseminates to team
• Able to handle any / all confidential information, issues and matters in a sensitive manner
• Attention to detail
• Full grasp of big picture ideas and knowledge of appropriate strategies for accounts
• Desire to continue to grow and learn with the company while empowering others to do the same
• Great interpersonal skills
• Professional appearance and demeanor
• Strong writing, research and organizational skills

Hiring Requirements :

• BA in Mass Communications, Public Relations or related field
• 6+ years of PR experience
• Previous management experience
• Experience working in a fast-paced, high-pressure PR environment
• Demonstrated ability to lead high-level projects and campaigns

Konnect Agency provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

In addition to federal law requirements, Konnect Agency complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Konnect Agency expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.