Director, Event Technology II - Rio Las Vegas Resort

Director, Event Technology II

Position Overview : The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability, and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues.

Key Job Responsibilities

Financial Management and Reporting :

• Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
• Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals, and other costs.
• Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
• Utilize the Company billing system to coordinate invoicing activities and make certain that billing is reviewed and approved by clients.
• See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
• Participate in business review presentations as needed, in collaboration with regional management.
• Review and manage location P&L and develops action plans to address deficiencies / grow the business.
• Confirms venue partners process all payments to Encore in a timely basis.

Operations Management :

Sales Management :

Customer Service :

Technical Ability :

People Development :

Job Qualifications

Bachelor's degree is preferred or equivalent experience. 3+ years of audio-visual experience. 2+ years of operations / supervisory experience. 3+ years of customer service or hospitality experience is preferred. Sales experience is a plus. Working knowledge of audio-visual equipment in a live show environment. Proficiency with the use of computer hardware. Proficiency with computer software and programs, including the Internet and Microsoft Office. Effective leadership abilities and customer satisfaction focus. A valid driver's license is required for team members who may operate Company vehicles.

Competencies

Deliver World Class Service, Hospitality, Do The Right Thing, Courage, Drive Results, Optimizes & Aligns Work, See The Big Picture, Strategic Mindset, Value People, Organizational Savvy, Values Diversity, Develops Talent

Physical Requirements : Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of : Continuously, Frequently, Occasionally, and Never.

General Physical Activities :

Lifting Requirements :

Carrying Requirements :

Auditory / Visual Requirements :

Pushing / Pulling Requirements :