Talent.com
Customer Service Representative

Customer Service Representative

Staples, Inc.Rockford, IL, US
5 days ago
Job type
  • Full-time
Job description

Job Description

$1,500 Sign on Bonus (paid at 90 days of service)

\n

$22.75 / hour - $27.00 / hour, plus commission

\n

\n

Quill makes the job of ordering supplies easier and more rewarding. While delivering everything from paper, ink, and toner to cleaning supplies and technology. Quill showcases exceptional customer service. Quill had proven to be a trusted partner of Staples since being acquired in 1998.

\n

\n

What you’ll be doing :

\n

  • Be the primary point of contact and build long-term relationships with customers.

\n

  • Manage existing customer accounts with an emphasis to drive increase sales and achieve profit margins.
  • \n

  • Help customers through email, phone, and present annual business reviews online.
  • \n

  • Develop a trusted advisor relationship with key accounts and their affiliated offsites.
  • \n

  • Effectively manage your book of business through productivity and pipeline management
  • \n

  • Collaborate with internal business partners.
  • \n

  • Educate our customers on our products and programs, to assist them with consolidating their business needs to be their one stop shop.
  • \n

  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • \n

    \n

    What you bring to the table :

    \n

  • Demonstrated ability to communicate, present and influence.
  • \n

  • Excellent verbal and written communications skills.
  • \n

  • Self-motivated and able to thrive in a results-driven environment.
  • \n

  • Natural relationship builder with integrity and reliability.
  • \n

  • Ability to prioritize among competing tasks.
  • \n

  • Critical thinking and problem-solving skills.
  • \n

  • Strong time management and organization skills.
  • \n

    Qualifications : \n

    What’s needed- Basic Qualifications :

    \n

  • High School Diploma or G.E.D
  • \n

  • 1 year of sales or other relevant experience
  • \n

  • Effective communication (oral or written) and effective relationship building skills
  • \n

    \n

    \n

    What’s needed- Preferred Qualifications :

    \n

  • Proven account management or other relevant experience
  • \n

  • Bachelor's Degree
  • \n

    \n

    We Offer : \n \n

  • Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met
  • \n

  • Inclusive culture with associate-led Business Resource Groups
  • \n

  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • \n

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
  • \n \n

    #LI-JR1

    At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

    Create a job alert for this search

    Customer Service Representative • Rockford, IL, US

    Related jobs
    • Promoted
    Customer Service Supervisor

    Customer Service Supervisor

    Binny's Beverage DepotMarengo, IL
    Full-time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Team Leader

    Customer Service Team Leader

    Binny's Beverage DepotMarengo, IL
    Full-time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Waste ConnectionsRockford, IL, US
    Full-time
    Customer Service Representative.We are looking for a Customer Service Representative to join the team in Rockford, IL!.Our priority is to make sure we hire professional customer service representat...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Toppan PackagingDekalb, IL, US
    Full-time
    Customer Service Representative.While reporting to the Customer Service Team Lead, you will be a customer advocate who shows great follow through and can be highly productive in a fast-paced work e...Show moreLast updated: 18 days ago
    • Promoted
    Customer Service Representative, PT - Open Availability

    Customer Service Representative, PT - Open Availability

    Circle KByron, IL, US
    Full-time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 24 days ago
    Customer Service Representative

    Customer Service Representative

    LoanMax Title LoansDelavan, WI
    Full-time
    Job Title : Customer Service Representative.Location : 2403 Milton AveJanesville, WI 53545.LoanMax Title Loans is a leading provider of title loan services in the U. Since our founding in 1990, we've ...Show moreLast updated: 30+ days ago
    • Promoted
    Alterations Customer Service Representative

    Alterations Customer Service Representative

    David's BridalRockford, IL, US
    Part-time
    Minimal weekday hours required (join for weekends only!).NO LIMIT • Additional terms and conditions apply.Competitive hourly pay rates & team bonus. At David's Bridal, we empower our customers and o...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative BDC- Janesville Subaru

    Customer Service Representative BDC- Janesville Subaru

    Home Run Auto GroupJanesville, WI, US
    Full-time
    Customer Service Representative.Hours- Monday-Friday Some Days 8-5, some days 11 : 30am-8pm with Rotating Saturdays.As a Customer Service Representative you become a cornerstone of our dealership gro...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Staples, Inc.ROCKFORD, IL, United States
    Full-time
    Staples is business to business.Quill is a valuable part of the Staples family of brands.Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill de...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    QPSBeloit, WI, US
    Full-time
    Customer Service Representative.Hours : 8 : 00am - 4 : 30pm Are you simply working for the weekend? Apply now to begin your meaningful career through QPS! QPS Employment Group has a great opportunity av...Show moreLast updated: 9 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulJanesville, WI, US
    Full-time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    SRS DistributionLoves Park, IL, US
    Full-time
    Customer Service Representative.The Customer Service Representative will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to m...Show moreLast updated: 27 days ago
    • Promoted
    Customer Service Director

    Customer Service Director

    Binny's Beverage DepotMarengo, IL
    Full-time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Pratt IndustriesBeloit, WI, US
    Full-time
    Customer Service Representative.The Customer Service Representative (CSR) is responsible for taking and processing customer orders, addressing all customer inquiries and complaints, and making sure...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    SandvikSouth Beloit, IL, US
    Full-time
    Customer Service Representative.The Customer Service Representative interacts with customers by answering product and service questions and suggesting information about other products and services....Show moreLast updated: 6 days ago
    • Promoted
    Customer Service Representative BDC- Janesville Kia

    Customer Service Representative BDC- Janesville Kia

    Home Run Auto GroupJanesville, WI, US
    Full-time
    Customer Service Representative.Hours- Monday-Friday Some Days 8-5, some days 11 : 30am-8pm with Rotating Saturdays.As a Customer Service Representative you become a cornerstone of our dealership gro...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative, Afternoons

    Customer Service Representative, Afternoons

    Circle KDixon, IL, US
    Full-time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 18 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    RandstadDekalb, IL, US
    Full-time
    Are you looking for a full-time position doing what you love to do? As a customer service specialist, you will help customers with their questions about our products and programs.Expectations inclu...Show moreLast updated: 17 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    The Boyd GroupRockford, IL, US
    Full-time
    Gerber Collision & Glass Customer Service Representative.Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and...Show moreLast updated: 5 days ago
    • Promoted
    Customer Service Representative, PT 2nd Shift (6pm - Midnight)

    Customer Service Representative, PT 2nd Shift (6pm - Midnight)

    Circle KRochelle, IL, US
    Full-time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 18 days ago