Phlebotomist I

Position Overview

We are seeking a dependable and patient-focused Patient Services Representative I (PSR I) to join our healthcare team. The PSR I represents the face of the organization, providing high-quality specimen collection and exceptional patient service. This role is responsible for performing accurate and skillful blood draws, preparing specimens for laboratory testing, and maintaining strict adherence to safety, confidentiality, and quality standards. The ideal candidate demonstrates professionalism, empathy, and precision while fostering an atmosphere of trust and care with every patient interaction.

Job Responsibilities

Perform daily specimen collection and processing activities accurately, efficiently, and on time under the supervision of the area supervisor

Greet patients courteously and provide a positive, reassuring experience while performing phlebotomy procedures

Draw quality blood samples from patients-including pediatric and geriatric populations-following established procedures and safety standards

Prepare, label, and handle specimens in accordance with company policies and laboratory protocols to maintain integrity for testing

Maintain accurate records and documentation for all specimen collections

Uphold confidentiality of patient information and comply with all regulatory and privacy standards

Ensure a safe, clean, and professional work environment by following infection control and workplace safety procedures

Demonstrate organizational commitment and a positive company image in all interactions with patients, clients, and colleagues

Adapt to schedule changes and support additional work locations as needed

Remain flexible and available for weekends, holidays, on-call, and overtime as business needs require

Job Requirements

Ability to deliver accurate, high-quality work in a fast-paced environment

Strong phlebotomy skills, including experience with pediatric and geriatric patients

Ability to work independently with minimal supervision

Strong attention to detail and excellent organizational skills

Reliable, punctual, and dedicated to maintaining high performance and attendance standards

Effective interpersonal and communication skills with a patient-centered approach

Proficiency in data entry and use of electronic systems

Education

High school diploma or equivalent required

Medical assistant or paramedic training preferred

Phlebotomy certification preferred (required in California, Nevada, and Washington)

Work Experience

Minimum of 6 months of phlebotomy experience required; 1 or more years preferred

Experience in a healthcare, retail, or customer service environment preferred

Keyboarding and data entry experience required

Additional Job Details

Must adhere to all company safety, confidentiality, and professional conduct standards

Flexibility in scheduling required, including potential weekend, holiday, or overtime shifts

Must maintain a professional appearance and comply with company dress code