Payment Services Associate - Atlanta FalconsAMB Sports and Entertainment • Atlanta, GA, US
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Payment Services Associate - Atlanta Falcons
AMB Sports and Entertainment • Atlanta, GA, US
16 hours ago
Job type
- Part-time
Job description60+ touchpoints daily 30-hour work week, ability to work home games Punctuality Meet weekly goals set by management Maintain positive demeanor, team spirit and professionalism at all times Attend and contribute at meetings This is an in-person position expected to work at Mercedes-Benz Stadium Customer service oriented Ability to produce timely results with a sense of urgency Use of sound judgement and problem-solving skills Uphold a high level of organization and attention to detail Be flexible and adaptable to change Bachelor's degree in Sports Management, Sales / Marketing, Communication, or Business preferred Entry level Part-time Other
Payment Services Associate - Atlanta Falcons
3 days ago Be among the first 25 applicants. The Atlanta Falcons Payment Services team assists Season Ticket Members by delivering top-notch service and customizable payment plans. The program provides reps with the necessary tools, skills, and experiences to build a solid foundation within the professional sports industry.
This is a seasonal, part-time role located at Mercedes-Benz Stadium in downtown Atlanta.
Role & Responsibilities
- Recover past-due PSL and Season Ticket payments from clients
- Identify, troubleshoot, and resolve unusual / adverse situations and make sound judgement decisions based on available facts
- Proactively communicate with Season Ticket Members to determine needs and become experts on the products and services offered
- Manage records within Archtics and CRM ticketing systems
- Assist various departments on gamedays to develop further insight and skillset within the AMBSE family
Expectations
Required Skills
Educational Requirements
Seniority level
Employment type
Job function
Compensation
Atlanta Metropolitan Area $60,000.00-$68,000.00
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Payment Associate • Atlanta, GA, US
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