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Community-Based Family Services Administrative Assistant

Community-Based Family Services Administrative Assistant

Coastal Horizons CenterJacksonville, NC, US
16 days ago
Job type
  • Full-time
Job description

Community-Based Family Services Administrative Assistant

At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities. We are currently seeking a motivated and passionate Community-Based Family Services Administrative Assistant to join our dynamic team. If you're looking for an opportunity to make a difference, we invite you to explore the exciting positions available with us.

Job Title : Community-Based Family Services Administrative Assistant

Required Educational / Experiential Qualifications :

  • High school diploma or GED with 2-3 years' experience related to responsibilities specified.
  • Knowledge of electronic health care systems, clinical documentation, and standards.
  • Familiar with DSM and ICD-10 codes
  • Previous experience with identifying insurance benefits and collecting payments.
  • Knowledge of insurance and state funded terminology
  • Basic computer skills including Excel

Position Highlights :

  • Work and have a vast understanding of multiple EMRs that each department utilizes and coordinates with agency EMR.
  • Performs a variety of secretarial and administrative support duties (taking referrals, communicating with community partners, fax and scan, etc.)
  • Assisting the staff of CBFS in daily procedures.
  • Complete client intake paperwork including insurance information to determine mental health benefits; if client is uninsured, determine eligibility for state funding.
  • Prepare financial agreements and obtain client signatures.
  • Review clinical documentation for completeness, accuracy, and ensure proper coding prior to processing electronic claims.
  • Monitor all electronic medical record systems for completion, compliance. Each record meeting CARF and Medicaid standards in each EMR and other state databases.
  • Knowledge of all CBFS programs
  • Communicate and educate providers and / or managers when coding errors are identified and / or when payer requirements change as it relates to coding.
  • Manages assigned company owned vehicles to ensure safe operating conditions
  • Additional Information :

  • General knowledge of office practice and procedures.
  • Ability to communicate effectively in person and by telephone.
  • Ability to operate any office machines required by the position such as computer and printer, typewriter, calculator and other equipment.
  • Working knowledge of Microsoft Office.
  • Ability to arrange and place records, reports and files into proper sequence.
  • Ability to gather and give basic information and instructions on agency programs and services based on inquiries.
  • Willingness to work with clients who have special needs and interact with them professionally.
  • Ability to establish and maintain effective working relationships.
  • Working knowledge and ability to use correct grammar, vocabulary and spelling.
  • Working knowledge of arithmetic and its uses in general office work.
  • Must be able to physically perform the basic life operational functions of stooping, standing, walking, fingering, grasping, talking, hearing and repetitive motions.
  • Must be able to perform sedentary work exerting up to ten (10) pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must posses the visual acuity to prepare and analyze data and figures, operate a computer and do extensive reading.
  • Valid Driver's License
  • Salary & Benefits :

  • Competitive salary based on experience
  • Comprehensive medical, dental, and vision insurance
  • Educational loan repayment programs & Career growth
  • Retirement savings plan / 401K
  • Paid time off programs, rollover hours, 14 paid holidays
  • Employee engagement activities, resource groups, and diversity events
  • How To Apply :

    Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at jobs@coastalhorizons.org.

    EEO Statement :

    Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

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