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Assistant Property Manager/Customer Experience Associate
Assistant Property Manager/Customer Experience AssociateBoxer Property • Houston, TX
Assistant Property Manager/Customer Experience Associate

Assistant Property Manager/Customer Experience Associate

Boxer Property • Houston, TX
30+ days ago
Job type
  • Full-time
Job description

Job Details

Description

The Assistant Property Manager/Customer Experience Associate provides administrative support to our Leasing and Property Management Teams as well as the corporate office. When functioning as receptionist, you will handle a high volume of calls and be the Face of Boxer Property. Your professional presence and superior communication skills are essential to success in this position. This is a dual role that may be at the reception desk, and must be flexible to do either and capable of doing both.

Roles and Responsibilities:

  • Answer the telephone promptly and greet visitors in a pleasant and professional manner
  • Deal with inquiries in reception and maintaining a clean, tidy working environment in the corporate common areas
  • Work as part of a Corporate Reception Team
  • Transfer calls to appropriate person and take clear messages with relevant information if that person is not available
  • Responsible for outgoing mail, posting and recoding incoming mail with required; responsible for processing deliveries, handling and distributing faxes
  • Provide information about properties to the prospective customer; schedule visits to the properties
  • Prepares daily deposits received at Corporate and scans into bank Anytime Machine
  • Daily Bank Runs- (Company will pay mileage)
  • All other duties as assigned

Qualifications

  • High School Diploma or GED equivalent required; some sale related experience preferred
  • Consistent professional appearance
  • Bilingual (English/Spanish) a Plus
  • Working knowledge of Commercial Real Estate Management preferred
  • Knowledge of Yardi Voyager ERP systems preferred
  • Bank Depository Scanner
  • Communicate in a pleasant, helpful and professional manner
  • Excellent listening skills, grammar, spelling and proofreading skills
  • Ability to demonstrate good common sense and sound judgment
  • Must have administrative skills with experience in computer database input/management
  • Requires working on own initiative, carrying out administrative duties to a high standard; accuracy and speed of work is essential; must have the ability to manage time and multi-task
  • Knowledge of Microsoft Office is required
  • Advanced customer service skills to diplomatically communicate with customers and staff in a fast paced environment
  • Ability to anticipate work needs and follow through with minimum direction
  • Must be punctual and have excellent attendance

Additional Requirements:

  • Successfully pass pre-employment screening.
  • Must have reliable transportation to and from work each day
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Assistant Property Manager/Customer Experience Associate • Houston, TX

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