Key Lead (Temporary), Las Vegas

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Overview

We are a people-powered beauty ecosystem, leveraging unique and engaging online and offline experiences as well as consumer participation to fuel our growth. In 10 years, we have built an iconic brand that has revolutionized how consumers and how the industry think of beauty. The foundational DNA of our brand is resonant across generations, timeless, and ripe for building upon. Our next step is to bring Glossier to more people in more places. We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven.

Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As a Key Lead, it's your responsibility to support the overall efforts of the store's leadership team in creating inspiring and exceptional experiences, fostering and maintaining a safe, equitable, and inclusive environment for both store teams and customers. Acting as a constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.

Team Leadership

• Support an employee culture that is driven by our people-first employee experience philosophy.
• Deeply understand, embody, and model Glossier's mission, vision and values : Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.
• Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation.
• Liaise with the store's leadership team to maintain clear, open, and ongoing communication as it relates to positive and / or developmental feedback on the store team or any other operational observations.
• Participate in the store's recognition initiatives, in partnership with the store's leadership team, supporting a work environment of collaboration, camaraderie, and fun— joy is our language!
• Serve as a deeply knowledgeable resource of our product philosophy and portfolio as well as our operational standards of excellence to the store team.
• Manage coverage needs on a daily basis (meal breaks, rest periods) as well as completing the Editor Zone Charts.
• Lead team communication through shift meetings (morning or afternoon "huddles"), sharing relevant information as needed (business goals, HQ updates, store news, etc.).

Customer Experience Leadership

Business Leadership

Qualifications

We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and / or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

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