Field Support Technician

JOB SUMMARY

Responsible for the maintenance and installation of new and existing fiber in an inside and outside plant environment. This position reports to the ISP Manager.

MAJOR DUTIES AND RESPONSIBILITIES

• Maintain knowledge of all organizational policies and governmental laws
• Responsible for completing work orders and retrieving proper signatures for accurate billing
• Ensures all installation work is done according to quality standards
• Drilling concrete, hammering and sawing EMT, PVC and microduct pipe, install connectors and attachments as needed to NEC and local building codes.
• Install boxes and terminals both EMT and PVC. Install and secure EMT, PVC and microduct pathway. Fire stop per state, fire codes, and practices.
• Install fiber optic cables, coaxial cables and CAT 5 / 6 cables. Identify and document all cables and boxes correctly.
• Pulling, routing, installing, and terminating structured cabling in an enterprise office, manufacturing and new construction environments.
• Planning and acquiring supply needs
• Manage and meet project deadlines
• Running of phone and data cables, including fiber optic, audio, video, and security camera cabling
• Accurately test copper and fiber (multimode and single mode) cables to required certification
• Physically install Cat3, Cat 5, Cat Se and Cat 6 Structured Cable Distribution Systems
• Test, diagnose and correct copper and optical fiber problems
• Maintain and reference industry standards including ANSI,EIAITIA and local and Low Voltage Code
• Determine closet and equipment layouts and install closet hardware including backboards , connecting blocks, racks, patch panels and fiber enclosures
• Work safely at all times utilizing the necessary Personal Protection Equipment
• Ability to properly instruct other technicians on techniques, works, etc. ., as needed to keep project work flowing
• Possess a high level of communication skills with the ISP supervisor to determine decisions
• Perform other duties as requested by supervisor

KNOWLEDGE, SKILLS, and ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

WORKING CONDITIONS

Hyper Networks. is an Equal Opportunity Employer. Employment opportunities at Hyper Networks are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.