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Deskside Support Analyst

KellyMitchell GroupIrving, TX, United States

3 days ago

Job type

Full-time

Job description

Job Summary :

Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas.

Duties :

Perform service, repair, and / or installation of computer products, including system hardware, parts management, software, and PCs
Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact
Provide VIP support of mobile devices for both onsite and offsite executive staff
Assist with laptop refresh of corporate devices

Desired Skills / Experience :

Associate degree in Computer Networking or 2+ years of related experience

Prior help desk experience is preferred

Can work and resolve most escalated tickets

VIP / White Glove experience

Prior iPhone support experience

Benefits :

Medical, Dental, & Vision Insurance Plans

Employee-Owned Profit Sharing (ESOP)

401K offered

The approximate pay range for this position starting at $65,000 - $70,000+ . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

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Deskside Support Analyst • Irving, TX, United States

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