Datacenter Operations Program Manager
Location : Remote Nationwide | Remote San Francisco
Industry : AI Infrastructure | Hyperscale Data Centers | Cloud Compute
Employment Type : Full-Time
About the Opportunity :
Join a pioneering infrastructure provider thats driving the next wave of artificial intelligence. This organization is driving next-generation data center deployments, collaborating with industry-leading AI labs and technology innovators. As they scale operations globally, they are seeking a highly motivated Datacenter Operations Program Manager to elevate operational excellence and accelerate large-scale infrastructure readiness. This role sits at the critical intersection of design, engineering, and operations, driving cross-functional initiatives that ensure seamless site integration and long-term stability.
With a mission rooted in high performance, speed, and reliability, this organization offers a high-impact opportunity to shape foundational systems at the frontier of cloud infrastructure. This is an ideal role for operational leaders who thrive in fast-paced environments, enjoy building process from scratch, and want to help scale toward multi-gigawatt deployments across the globe.
Key Responsibilities :
- Design and lead end-to-end datacenter operations lifecycle programs, from site readiness through to sustained operations.
- Define and manage operational acceptance criteria and framework for infrastructure handover across multiple global regions.
- Drive cross-functional coordination with design, construction, validation, and engineering teams to ensure readiness and alignment.
- Develop and maintain SOPs for datacenter workflows, including uptime-critical activities, troubleshooting, and maintenance.
- Implement metrics-driven programs to monitor operational health, flag issues, and enable rapid incident resolution.
- Own incident management processes, including PIRs (post-incident reviews), root cause analysis, and CAPA follow-through.
- Champion preventive maintenance, physical audits, operational testing, and continuous improvement to reduce downtime.
- Present operational program performance and recommendations to executive leadership regularly.
- Foster collaboration across infrastructure, product, supply chain, and engineering functions to scale effectively.
Required Qualifications :
Bachelors degree in engineering, Business, Computer Science, or equivalent work experience.5+ years of experience in data center operations, infrastructure management, or critical environments.3+ years of experience in program management leading complex, cross-disciplinary projects.Proven proficiency across datacenter components, from power delivery and cooling to networking, compute resources, and overall facility management.Experience implementing ITIL or similar operational frameworks (incident, change, problem management).Ability to operate autonomously in high-speed, ambiguous environments.Willingness to travel up to 40% domestically and internationally.Preferred Qualifications :
Advanced degree (Masters in Engineering, MBA, or related field).Handson experience in ultralarge, hyperscale data ecosystems and highperformance AI / ML platforms.Certifications such as PMP, PgMP, Six Sigma, or ITIL.Comprehensive knowledge of datacenter guidelines and bestinclass practices, including ASHRAE, Uptime Institute, and TIA942 standards.Exceptional written and verbal communication skills.Experience presenting program results to executive audiences.Whats in It for You :
Competitive base salary and a performance-driven bonus and equity package valued at 2x to 4x base salary.Remote-first culture with flexibility to work from anywhere in the U.S., with optional onsite travel.Chance to join a fastmoving startup thats forging the planets most sophisticated AIpowered infrastructure.High-visibility role with direct impact on mission-critical operations at scale.Work with some of the brightest minds in infrastructure engineering and AI deployment.About Blue Signal :
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly / 46Gs4yS