Software Engineer, Site Reliability

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About Us :

Here at Fireworks, we're building the future of generative AI infrastructure. Fireworks offers the generative AI platform with the highest-quality models and the fastest, most scalable inference. We've been independently benchmarked to have the fastest LLM inference and have been getting great traction with innovative research projects, like our own function calling and multi-modal models. Fireworks is funded by top investors, like Benchmark and Sequoia, and we're an ambitious, fun team composed primarily of veterans from Pytorch and Google Vertex AI.

The Role :

As a Senior Site Reliability Engineer (SRE) at Fireworks AI, you will play a critical role in making our world-scale virtual AI cloud reliable, performant, and efficient. You will apply your expertise in large-scale distributed systems, cloud infrastructure, and operational excellence. You will partner closely with world-class software engineers and AI experts to scale cutting-edge AI platforms to meet the fast-growing demands and ever-evolving application paradigms. This role is for someone passionate about operating highly robust, observable, and automated systems and enabling customer successes.

Key Responsibilities :

• Ensuring System Reliability : Ensure systems are designed and implemented with high availability, scalability, and performance. Focus on fault tolerance, disaster recovery, identifying and removing scaling bottlenecks, and performance optimization across our multi-cloud infrastructure.
• Incident Management & Response : Lead efforts in incident detection, response, and resolution for critical production issues. Drive post-mortems to identify root causes and implement preventative measures to improve system reliability.
• Observability & Monitoring : Develop, implement, and maintain comprehensive monitoring, alerting, logging, and tracing solutions to provide deep insights into system health and performance.
• Automation & Toil Reduction : Identify and automate repetitive operational tasks to reduce toil and improve operational efficiency. Develop tools and scripts to streamline deployments, scaling, and system management.
• Capacity Planning & Performance Tuning : Work proactively on capacity planning to ensure our infrastructure can gracefully handle growth and peak loads. Optimize system performance and resource utilization.
• Reliability Best Practices : Collaborate with software engineers to embed reliability principles (e.g., SLOs, SLIs, error budgets) into the development lifecycle, promoting a culture of operational excellence.
• On-call Rotation : Participate in a periodic on-call rotation to support our production environment and respond to critical alerts.

Minimum qualifications :

Preferred qualifications :

Why Fireworks AI?

Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

Software Development

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