Ticket Seller at Winter Fest OC 2025

DESCRIPTION

Are you ready to step into a winter wonderland and spread holiday cheer? Winter Fest OC is on the lookout for enthusiastic and dynamic individuals to join our team as Ticket Sellers! This isn't just a job; it's your chance to be part of an unforgettable holiday experience. As a Ticket Seller, you'll be the face of Winter Fest OC, greeting guests with a warm smile and helping them secure their tickets to the most magical winter event in town. You'll be a pro at explaining ticket options, pricing, and spreadi ng excitement about all the frosty fun inside.

Winter Fest OC is currently looking for seasonal, part-time ticket seller team members. The ticket seller position must provide a HIGH level of customer service in a friendly and professional manner to all guests and participants for the duration of Winter Fest OC.

RESPONSIBILITIES

• Greeting guests in a warm and friendly manner, acknowledging them upon arrival
• Effectively communicating information regarding ticket prices, carnival rides, cabana rentals, etc.
• Maintaining the cleanliness, comfort, safety, and overall appearance of his / her assigned area
• Collecting payment and providing change in a timely , accurate and courteous manner
• Balancing end-of-day paperwork, including cash, credit cards and ticket reports, accurately
• Answering questions about Winter Fest and assisting guests with questions, directions, etc.
• Interacting with other employees in a friendly and professional manner
• Listening, responding to, and resolving guest inquiries, complaints and compliments in a friendly and professional manner
• Maintaining a level of patience with guests (complaints, lost items, general directions)
• Maintaining an up-to-date knowledge of Winter Fest regarding promotional days and show times.
• Bilingual a plus

REQUIREMENTS

BENEFITS