User Experience Researcher

CLIENT : Global Industry Leader & Fortune 500 Company

TYPE : Contract

LENGTH : 12mos + potential to extend or convert

LOCATION : Hybrid - Chicago, IL

RATE : ~$61ph W2 + Benefits / $66ph C2C / Self-Corp

• must have portfolio included with submission

Role Overview :

A global leader in the

digital products

space is seeking an experienced

UX Researcher

to support an

Advanced Troubleshooting program

and broader

digital product portfolio . This fully remote role will involve conducting user research to influence design decisions, working with cross-functional teams, and contributing to the creation of seamless, user-centered experiences.

Key Responsibilities :

Lead

user research

efforts across multiple product lines, including gathering and analyzing data through

lab studies ,

ethnography ,

surveys , and

customer feedback .

Collaborate with

Designers ,

Product Managers , and

Engineers

to identify and prioritize research opportunities in a fast-paced, evolving environment.

Synthesize research findings into actionable insights, creating

executive summaries ,

journey maps ,

personas , and

user flows .

Advocate for user-centered design practices, ensuring insights drive the development of intuitive and impactful digital experiences.

Why This Role?

Work on complex digital products : Gain exposure to challenging projects that influence the user experience of enterprise-level applications and solutions.

Professional development : Work alongside industry leaders in UX research and design, gaining valuable experience in a globally recognized, forward-thinking organization.

Impact : Directly shape products that serve millions of users worldwide, contributing to a seamless and effective user experience.

Candidate Requirements :

Education & Experience :

Bachelors Degree

in a related field.

8+ years

of experience in

UX Research

or similar roles, with proven expertise in both

qualitative

and

quantitative

research methods.

Technical Skills

(Required) : 5+ years

of hands-on experience in

user research , including conducting

unmoderated interviews .

Experience working on

complex digital applications

such as

eCommerce

or

enterprise management software .

Proven ability to

synthesize user data

and present insights to

multi-level stakeholders .

Familiarity with tools like

UserTesting ,

Miro ,

Dovetail ,

Airtable , and other research platforms.

Soft Skills

(Required) : 5+ years

communication

and

collaboration

skills, with the ability to influence design practices across teams.

Proactive problem-solving

mindset, with the ability to provide actionable recommendations.

Strong interpersonal skills and the ability to work effectively in a

cross-functional team .

Work Environment :

Fully remote position with a

human-centered design

focus.

Collaborate with a team of UX researchers and interact with stakeholders from around the globe.

Apply Today :

If youre passionate about

UX research

and want to contribute to

innovative digital products , this is your opportunity! Join a forward-thinking company, collaborate with talented teams, and shape the future of user experiences.