Operations Manager
The dynamic administrative support team in Marcus & Millichap's Seattle location seeks a new team member to lead our innovative, collaborative team. We're seeking a personable, individual who desires a professional office environment providing growth and challenge. Ideal candidates for this role are passionate about providing top client service, always looking for ways to improve themselves and their team, and making a difference in the office and the firm's overall success.
This is a full-time, exempt, in-office position at our Seattle office not remote or hybrid with Commercial real estate is competitive and fast-paced. Bring the mindset of "no job too big or small."
The anticipated salary range for this role will be $70,000 - $80,000 a year plus annual discretionary bonus.
Some of the interesting things you will be responsible for as Operations Manager :
- Provide office and compliance management and support to the Seattle office including Brokerage / Transactional, Human Resources / Staff, Local Management, Administrative, and Event Planning responsibilities
- Prioritize and monitor workflow, solving issues and escalating to corporate departments when needed
- Hire, train, develop, and manage staff
- Aid in the provision of a 'concierge' level of service to brokers
- Be responsible for onboarding for all classifications of personnel including both employee and brokers and care for ongoing employee and broker experiences
- Assist sales management in the preparation of reports, local sales contests, and other similar projects as needed
- In alignment with sales management, be responsible for communicating and implementing intra?office and inter?office / department
- Be responsible for facilities and logistics coordination for office needs moves, remodels, reorgs, etc. including interfacing with Property Management
- Plan and coordinate office events throughout the year, including the New Year's kickoff, broker recognition events, external and in-office social events (such as summer and holiday parties), and charitable events
- Work collaboratively with offices and departments across the Texas division, and firmwide
The proven success you'll bring to the Operations Manager Role :
Excellent soft skills : collaborative, proactive, and approachable with a strong desire to manage and develop team members and the sales office environmentIntermediate / strong computer skills including Office365, MS Word, Excel, PowerPoint, and OutlookStrong organizational, interpersonal and communication skills as well as proofreading and editing abilitiesQuick learner and you enjoy learning / working with software and technologyExcellent attention to detailReliable and punctual, take pride in owning your responsibilities, contributing to the team and leading by exampleRole Requirements :3+ years of experience in office and staff managementExperience?based knowledge of compliance and HR functionsStrong MS Office skills Excel / Word / Outlook / PowerPointSuperior writing, editing and proofreading skillsStaff supervisory experienceAbility to multi?task and accurately meet deadlines in a demanding environmentBudget, purchasing or similar cost?efficient?decision?making skillsPreferred :Preferred background : Real Estate ?brokerage, legal, finance, property managementEvent planning experienceBachelor's degree or relevant professional educationBenefits & Perks :Medical, Dental, and Vision InsuranceBasic Life and AD&D InsuranceVoluntary Life and AD&D InsuranceShort-Term & Long-Term Disability CoverageFlexible Spending Accounts (FSA)Cancer Guardian Program401(k) Plan with Company MatchWellness ProgramEmployee Assistance Program (EAP)Paid Parking