Spanish Speaking Customer Service for Retail industry

Spanish Speaking Customer Service Professional

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to ensure that we match the best candidates with the right employers, making your job search more effective and tailored to your needs. We are currently looking for a Spanish Speaking Customer Service professional to join a dynamic team in the Retail industry. In this role, you will be the voice of the company, providing exceptional customer support and ensuring that clients receive the highest level of service. If you are passionate about customer service and fluent in Spanish, we encourage you to apply and take the next step in your career with Patrique Mercier Recruitment. Let us help you find your dream job abroad and tap into your potential within one of the most vibrant sectors in the market.

Responsibilities

• Provide high-quality customer service to Spanish-speaking clients in the retail sector.
• Assist customers with inquiries regarding products, services, and orders.
• Resolve customer issues and complaints in a timely and effective manner.
• Maintain up-to-date knowledge of company products and services to provide accurate information to customers.
• Process orders, returns, and exchanges according to company policies and procedures.
• Collaborate with the sales team to support promotional campaigns and customer initiatives.
• Document customer interactions accurately and follow up as necessary to ensure complete satisfaction.