Benefits Coordinator

A company is looking for a Regional Benefits Coordinator.

Key Responsibilities

Establish and maintain relationships with health plan members and service providers to optimize benefits and services

Monitor referral activity to ensure timely service fulfillment and customer satisfaction

Collaborate with management and Account Managers on reporting, escalations, and performance assessments

Required Qualifications

Minimum of 2 years of relevant experience in customer service or program coordination

Experience in Public / Community Health or a related field preferred

Experience in the healthcare industry is a plus

Ability to thrive in a fast-paced and remote work environment

Proficiency in navigating multiple technology platforms and portals