Lead and develop a team of 15 employees , focusing on training, coaching, and accountability.
Oversee daily operations including cash batch reviews, accuracy of reports, and collection activity monitoring.
Ensure team members are maintaining proper collection notes and following up consistently.
Support process improvements and promote efficiency within the department.
Partner with the supervisor and assistant manager to align team priorities and goals.
Qualifications & Preferences :
510 years of people management experience . Credit, collections, or AR; strong leadership is critical.
Prior experience in construction
Hands-on leader who can work independently, manage multiple priorities, and stay proactive.
Personable and engagingsomeone upbeat, approachable, and willing to work alongside the team.
Proficient in basic Excel ; no advanced formulas required.
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Collection Manager • Pasadena, CA, US
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