Senior Business Analyst - Hospital Billing and Follow-Up
This roles takes a lead position in analyzing clinical, business and / or technical processes and problems and formulating, and developing recommendations for new and modified systems and operational workflows.
This analyst must have a wholistic view of the Revenue Cycle and understand cross-solution impacts.
The analyst should have an active interest in newly released technology and envision how features can be implemented to improve Operations at McLeod.
This position requires a professional image with excellent customer relations to patients, physicians, and colleagues in accordance with our Service Excellence Standards and Core Values.
Key job responsibilities include :
- Performs root cause analysis and financial analysis. Communicates business impact and provides recommendations on technical and operational processes.
- Develops and presents relevant metrics to inform strategy, requiring data extraction, analysis, interpretation, and presentation.
Identifies areas of opportunity via QA process that yield the desired financial, quality, or patient experience outcomes.
- Process mapping of cross-functional workflows and identifies efficiencies.
- Collaborates with IT for system build and implementation. Collaborates with operations on training and roll-out.
- Facilitate process improvement projects while working closely with Subject Matter Experts (SMEs) and process owners to successfully manage project timelines, reporting, recommendations, and implementation plans
- Remains current on available technology and maintains a roadmap for implementing new technology. Additionally, stays current on industry best practices to model.
- Routine audits, investigation, and clean-up of system data
- Occasional travel to other offices to accommodate user needs.
- Occasional travel for training classes, implementations and conferences.
Work Schedule : 80 hours bi-weekly
Qualifications / Training :
- Minimum of three years of Epic build experience preferred.
- Minimum of three years of Revenue Cycle experience preferred.
- Project Management experience desired.
- Presentation, communication and interpersonal skills required.
- Ability to multi-task.
Licenses / Certifications / Registrations / Education :
- Epic Certification or Accreditation preferred.
- Minimum of an Bachelors degree in Healthcare / Computer Science / Business from an accredited school or equivalent work experience
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