Senior Managing Consultant, Services Business Development - Retail

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Managing Consultant, Services Business Development – Retail

Be part of a team that brings the best of Mastercard to our customers. The Services team and solutions fuel growth for Retail partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.

As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales management experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes (including responses to RFPs) and the ability to form and manage successful lasting client relationships.

Job Summary

As Senior Managing Consultant in Retail, you will be instrumental in driving the growth of our Retail segment in the United States. You will be responsible for managing several strategic client relationships as well as initiating contact with potential new customers to generate qualify leads and promoting and services to drive sales. You will manage a portfolio of customers – growing the relationship with Mastercard's products and services and extending our revenue relationships over time.

Job Responsibilities

Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.

Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads, building upon your existing network of relationships in Retail.

Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.

Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.

Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.

Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.

Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.

Support project / customer success teams in problem-solving efforts and structuring project workplans.

Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.

Coach and provide valuable feedback to team members, fostering their professional growth.

Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.

Requirements

Bachelor's degree in business administration, Commerce, Economics, Finance, Marketing, Management, Systems Engineering or related field.

An MBA or relevant post-graduate degree is preferred.

Demonstrated excellence and career development in a B2B consultative sales role.

Expertise in selling with Retailers, including a strong network of existing Retail client relationships.

Proven self-starter with record of success in team-oriented environment.B2B Sales experience preferably in data / analytics / insights, personalization, loyalty or professional services.

Demonstrated experience in selling solutions to c-level clients.

Exceptional relationship management skills, fostering long-term partnerships with clients.

Strong communication and persuasion skills, both written and oral.

Strong analytical and problem-solving skills, enabling you to tackle complex challenges

Experience managing projects and teams, showcasing your leadership abilities.

Technical fluency, comfortably navigating technology solutions and confidently discussing industry trends.

Proven attitude for developing an understanding of complex technical products.

Ability to influence internal and external stakeholders across markets and divisions.

High level of energy, drive, enthusiasm, initiative, and commitment.

Outstanding multitasking abilities in a fast-paced, deadline-driven environment.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include : 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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