Digital Strategy Consultant

Digital Strategy Consultant

We are looking for a Digital Strategy Consultant to join our team in AMER. This role focuses on driving growth across our enterprise customer base by identifying opportunities, leading strategic engagements, and helping customers realise value from the Squiz Digital Experience Platform (DXP).

You will operate as a trusted advisor to enterprise customersleading discovery workshops, shaping digital roadmaps, and partnering with Account Directors to convert opportunities into revenue. This role suits someone who thrives at the intersection of strategic thinking and commercial outcomes, and who can confidently engage stakeholders from operational teams through to executive leadership.

We're seeking creative strategic thinkers with digital agency background and experience.

Why Join Us

• Play a key role in driving growth across a 200+ enterprise customer base
• Work on high-profile engagements with leading organisations across AMER
• Join a team that values strategic thinking, commercial impact, and customer outcomes
• Opportunity to shape consulting practices and contribute to a growing function with leadership visibility

What You'll Be Doing

• Digital Consulting and Opportunity Development
• Partner with Account Directors to identify and qualify opportunities across the customer portfolio
• Lead customer discovery conversations to uncover business challenges and digital ambitions
• Create and deliver compelling pitches that connect customer needs to Squiz DXP capabilities
• Develop proposals, business cases, and investment recommendations that drive buying decisions
• Support deal progression by addressing objections, building consensus, and demonstrating value

Strategic Engagements and Customer Workshops

• Design and facilitate strategic workshops with operational and executive level stakeholders that assess customer maturity and identify improvement opportunities
• Deliver actionable roadmaps and recommendations tailored to customer context and priorities - bridging the gap between business strategy, end user experience and technology enablers
• Conduct lean, high-impact assessments that inform both sales strategy and customer success planning
• Shape DXP adoption strategies that drive platform utilisation and long-term retention

Customer Advisory

• Act as a subject matter expert on digital experience best practices, web strategy, and DXP capabilities
• Advise customers on personalisation, content strategy, portal design, and digital transformation approaches
• Translate complex technical capabilities into business outcomes that resonate with executive sponsors
• Build trusted relationships that position Squiz as a strategic partner, not just a vendor

Collaboration and Practice Development

• Contribute to the development of consulting frameworks, templates, and sales enablement materials
• Share insights and learnings with Account Directors, Customer Success, and Product teams
• Support the evolution of consulting offerings based on market feedback and customer needs