Director of Talent Acquisition

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

The Director of Talent Acquisition has overall responsibility for talent acquisition for the organization. They oversee all attraction, search, pipeline building, interviewing, testing, selection, reference checking, and employment activities. They ensure compliance with regulatory requirements for recruiting and screening candidates.

The Director of Talent Acquisition establishes, implements and manages policies, plans and procedures that support the achievement of business goals. This role is responsible for bringing proven best practices around recruitment, recruiting operations, reporting, analytics, sourcing and experience will include leading a multi-channel approach to recruitment (RPO, contingent worker MSPs, recruitment advertisings, postings and events). They serve as talent business partner to the business and an advisor to subordinates to meet schedules and resolve problems. They also work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors.

Position responsibilities:

• Manage the full cycle recruiting function for all sites in the Division.

• Establish and define consistent processes and procedures for recruitment and employment.

• Develop specific strategies and create new ideas to identify, engage, attract and assess talent for hourly, professional level positions.

• Ensure compliance with regulatory requirements for best hiring practices, talent pipeline building, recruiting and screening candidates.

• Initiate relationships with business partners to cultivate relationships and establish a culture of exceptional customer service by proactively setting appropriate Service Level Agreements to achieve measurable goals.

• Leverage external and internal data to provide reports concerning hiring trends, turnover rates, candidate feedback, time-to-fill, cost-per-hire, etc. Provide guidance to hiring managers and Senior Management to facilitate effective, smart hiring decisions.

• Manage contractual relationships with placement agencies, contract recruiters (retained and contingent), job boards, job fairs and various internet job search websites for posting requisitions and surfacing candidates. Analyze results to determine the cost effectiveness of each partner or tool, making appropriate adjustments as needed.

• Create, communicate and enable robust sourcing and recruitment marketing strategies relevant to different hiring populations while ensuring consistent corporate image throughout recruiting campaigns.

• Develop and maintain contacts and network within community groups, vendors, and trade groups.

• Manage, maintain and leverage the Applicant Tracking System for best results.

• Select, develop, and evaluate personnel to ensure the efficient operation of the function. Direct the activities of others to align to meetings business goals and accomplish organizational objectives.

• Lead with a digital mindset, organize work practices to be efficient and collaborative, drive for results and demonstrate the role as a true talent advisor.

Required/preferred knowledge, skills and abilities:

• 10+ years of recruiting experience

• Worked in Business Processing Outsourcing (BPO) industry

• Experience with international recruiting

• Able to understand and analyze complex problems

• Demonstrated knowledge of tools and techniques required to perform thorough root cause analysis and develop strong investigations.

• Excellent written and verbal communication skills

• Excellent interpersonal skills and able to collaborate with all levels of the organization

• Able to take initiative and have a solutions/results mindset

• Ability to be a change leader

• Ability to work collaboratively across cultures and organizations; strategically focused on continuous improvement.

• Ability to delegate and manage from a high level across multiple departments, clients, and operations teams

• Ability to manage financial budgeting and forecasting. Understand all levers that can impact profitability

• Ability to effectively work in a fast-paced environment.

• Ability to deliver presentations in front of clients and key stakeholders

• Solid understanding of Word, Excel, and MS Office suite

• Travel up to 25%

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.