Senior Epic Hospital Billing Analyst

About Cardamom

The next evolution of healthcare requires flexible, agile teams to deliver high-tech, results-based solutions and support. Our team is here to help our customers tackle the initiatives and challenges on their organizational roadmap, and give clinicians, operational teams, and researchers access to the data they need to take care of their patients and improve health outcomes.

Cardamom is cultivating a multidisciplinary team of exceptional individuals with diverse skills and experiences in healthcare - data, analytics, AI, and EHR application experts. We are also passionate about growing the careers of those who may have little or no experience in these fields when the opportunity arises. Our team of data scientists, machine learning engineers, revenue cycle professionals, and certified application specialists would love for you to join us.

Title : Application Analyst - Hospital Billing

Department : Information Technology

Reports to : Manager, Patient Financial Systems

Status : Full-Time Exempt Employee, contract, 40 hours a week, 3-5 months (W2)

POSITION SUMMARY

The Application Analyst for Hospital Billing is responsible for the validation, design, build, testing, and implementation of the Epic Hospital Billing systems . This role requires a strong understanding of project scope, schedule, and quality within the Epic Hospital Billing applications. The analyst follows detailed work plans and demonstrates competency in system analysis and implementation activities, including workflow analysis, data collection, reporting needs, and technical troubleshooting related to vendor software.

This position identifies issues that may impact deadlines or deliverables, escalates them to the Product Lead, and collaborates with leadership to resolve problems and apply risk mitigation strategies.

KEY RESPONSIBILITIES

(Not all-inclusive and may vary with assignments)

Essential Functions

The Epic Hospital Billing Analyst serves as the primary validation, build, and support contact for the Epic Hospital Billing Team and coordinates all questions and issues that arise during implementation and support phases. Responsibilities include :

• Acting as the primary support contact for the application.
• Serving as a bridge between end users and Epic staff.
• Helping Epic staff understand the east-coast client's operational needs and supporting validation of workflows and Model System configuration.
• Coordinating all issues that arise within the application area.
• Participating in all phases of system implementation (planning, build, testing, training, go-live, and post-go-live support).
• Adhering to standards for naming conventions, numbering, and security classifications.
• Understanding application specifications and preparing detailed documentation as needed.
• Investigating and validating user preferences and operational needs.
• Developing and maintaining internal procedures.
• Collaborating with the team and vendor to create and execute implementation plans.
• Assisting HRRC, SBO, Revenue Integrity & Management, and Research staff in documenting processes and issues.
• Facilitating identification and resolution of system issues that impact enterprise operations.
• Developing strong knowledge of organizational processes, policies, and business operations as they relate to the project.
• Actively participating in go-live and post-live support, including training, issue management, and application updates (requires flexibility for various shifts during go-lives and upgrades).
• Leading application team meetings as needed.
• Participating in leadership and project meetings.
• Facilitating accurate and efficient communication between all involved parties.
• Ensuring completion of project tasks in accordance with established procedures, including change control.
• Assisting facilities in meeting evolving regulatory requirements.
• Breaking down complex problems into manageable tasks.
• Working independently and collaboratively across functional areas and organizational levels.
• Recording time accurately and promptly against assigned tasks.
• Contributing to and consistently applying the east-coast client's policies, procedures, and standards of professionalism in all interactions.
• Conducting oneself in alignment with the Corporate Compliance Assurance Program and supporting the mission and goals of the organization.
• Participating in information security awareness programs and reporting suspected fraud, abuse, or policy violations as appropriate.
• Working within an Agile framework, ensuring tasks are prioritized and executed within two-week sprints.

FUNCTIONAL ABILITIES

(Including but not limited to)

KNOWLEDGE AND SKILL REQUIREMENTS

Education, Training, and Experience :

Resolute Hospital Billing Administration