Medical Receptionist III

Job Description

Job Description

Salary : $22 -24 / hr

Join Our Team - Verona Medical Receptionist III

Position Overview

The Medical Receptionist III performs all standard front desk duties with advanced independence, accuracy, and efficiency. This position is suited for an experienced and dependable medical receptionist who is comfortable navigating complex scheduling, resolving insurance issues, and supporting smooth day-to-day operations with minimal oversight. This role supports both administrative and basic clinical coordination duties, contributing directly to patient satisfaction and operational success.

This role requires availability for at least one evening shift per week and rotational weekend coverage. Vanguard offers a $2.00+ per hour shift differential for any hours worked after 6 : 00 p.m. on weekdays and for all weekend hours.

Key Responsibilities

Patient Experience & Front Desk Operations

• Warmly welcome patients, families, and visitors with professionalism and consistency, maintaining a high standard of service.
• Act as a reliable point of contact to facilitate smooth communication between patients, clinical staff, and providers.
• Independently maintain the reception area throughout the day, ensuring it remains clean, organized, and patient-ready.
• Confidently explain practice policies, procedures, and wait times to patients, helping to set clear expectations.
• Respond to sensitive or complex patient concerns with empathy and sound judgment, escalating when appropriate.

Scheduling & Appointment Management

Check-In & Insurance Processing

Administrative & Clerical Support

Compliance, Inventory, and Office Readiness

Qualifications

Core Competencies

Physical Requirements

Compensation and Benefits

The anticipated base hourly rate for this position ranges from $22.00 to $24.00 per hour, depending on the role and experience level. Additionally, this position may be eligible for a discretionary annual bonus and other company-sponsored benefits.

Benefits include :

Please note that individual total compensation will be determined at the Companys sole discretion and may vary based on several factors, including but not limited to : location, skill level, years and depth of relevant experience, and education.

EEOC Statement

Vanguard Medical Group is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.