Talent.com
Healthcare Regional Operations Manager - Novella Infusion - Connecticut
Healthcare Regional Operations Manager - Novella Infusion - ConnecticutOI Infusion Services, LLC • New Haven, CT, US
No longer accepting applications
Healthcare Regional Operations Manager - Novella Infusion - Connecticut

Healthcare Regional Operations Manager - Novella Infusion - Connecticut

OI Infusion Services, LLC • New Haven, CT, US
14 days ago
Job type
  • Full-time
  • Quick Apply
Job description

About the Company Launched in 2018, OI Infusion aims to improve the patient and provider experience while simultaneously lowering costs for both providers and payers. The company operates both an infusion management service organization (MSO) and a network of multi-site ambulatory specialty infusion centers, called Novella.

The MSO business line offers services such as staffing, managing operations, and revenue cycle operations for physician practices, enabling the specialty groups to provide infusion services to their patient base.

We help our partners treat their patients in a comfortable, convenient, and affordable setting.

The Novella ambulatory specialty infusion centers allow for the business to contract directly with payers and are a major lever for future growth.

Since its inception, Novella has scaled to operate over 35 clinics in the New England region About the Role As a Regional Operations Manager, you will significantly impact our Operations team and the larger organization.

We seek a talented individual passionate about leadership and operational excellence with a proven track record of success.

In this role, you will lead, direct, and manage 10-12 ambulatory infusion centers within an assigned region.

This role ensures that each site exceeds clinical, customer service, financial, and regulatory standards.

Reporting to the Senior Regional Operations Director, the Regional Operations Manager plays a critical role in operational leadership, compliance, patient satisfaction, and staff development.

If you're ready to take on a challenging role that offers autonomy and the chance to make a meaningful contribution, we want to hear from you!   Region :

  • Connecticut : Stamford, Crowell, Danbury, Branford, New London, Waterbury, Hartford, South Windsor and West Springfield, MA.

Pay :

  • $80,000-$110,000 based on direct experience and up to 10% annual bonus.
  • Essential Duties and Responsibilities Operational Management :

  • Oversee the day-to-day operations of a portfolio of 10-15 ambulatory infusion centers including clinical, operational and financial aspects.
  • Ensure efficient and effective management of all clinical programs by implementing and adhering to policies, procedures, and protocols.
  • Leadership and Team Development :

  • Responsible for hiring, onboarding, retaining, and managing the performance of employees.
  • Manage a team of 25+ clinical and administrative site level staff (Nurse Practitioners, Nurses, Medical Assistants, Administrative Assistants).
  • Develop and maintain a strong, effective team committed to service excellence and operational efficiency.
  • Promote a culture of accountability, professional growth, and high performance.  Clinical Excellence & Patient / Provider Experience Ensure high standards of patient care and satisfaction across all sites.
  • Collaborate with clinical leadership on quality improvement initiatives.  Partner directly with Sales and Territory Managers to maintain provider relationships.  Resolve escalated patient concerns and implement process improvements by partnering with all stakeholders.
  • Lead quality assurance meetings with Medical Directors within your assigned region Operational Excellence :

  • Leverage data and analytics to drive operational effectiveness and achieve key performance indicators (KPIs).
  • Partner with all departments to ensure operational needs are met, including intake, inventory, and billing departments.   Establish and follow action plans to improve performance and meet organizational standards.
  • Coordinate facility readiness, inventory management, and equipment maintenance.  Strategic Planning and Growth :

  • Partner with the Novella Growth team for opportunities within your area.
  • Support implementation of new centers or expansion of current services.
  • Evaluate regional performance data to inform strategic staffing decisions.
  • Partner with the Senior Regional Operations Director and Growth team for opportunities within your area.
  • Communicate and implement corporate strategic initiatives to achieve organizational goals.
  • Work cross-functionally with corporate teams to align site-level goals and metrics with organizational objectives.
  • Regulatory Compliance and Quality Assurance :

  • Ensure compliance with all federal, state, and local regulations, including HIPAA and OSHA.  Lead clinics through initial and renewal accreditation process.
  • Continuously monitor and improve the quality of care provided at infusion suites.
  • Other Duties :

  • Perform other duties as assigned to support the organization’s goals and objectives.
  • Work Environment Hybrid (Remote w / on-site presence at clinics 4 days / week) Travel :

  • 80% local travel (clinic visits w / i assigned region) Minimum Qualifications Education : Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field.
  • Experience :

  • Minimum of 4 years of experience in healthcare operations (preferably in infusion, oncology, or ambulatory services) Demonstrated experience managing multi-site operations including oversight of clinical and administrative professionals in a fast-paced environment   Skills : Strong leadership and team-building skills.
  • Excellent written and verbal communication and presentation skills.
  • High degree of analytical ability using sound judgment acquired through significant experience to solve complex and varied problems.
  • Ability to thrive in an environment where ownership and accountability are highly valued.
  • Ability to quickly implement and adapt to changing workflows.
  • Detail-oriented and adept at managing multiple tasks and priorities, ensuring that nothing falls through the cracks.
  • Ability to work cross-functionally and drive strategic initiatives.
  • Benefits Medical, dental and vision coverage Company paid Short Term Disability Employee Assistance Program Paid Time Off including Responsible PTO and paid holidays Paid Parental Leave 401k w / employer match Powered by JazzHR
  • Create a job alert for this search

    Operation Manager • New Haven, CT, US

    Related jobs
    Home Health Aide

    Home Health Aide

    Almost Family • New Milford, CT, US
    Full-time
    LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it : for the whole patient, their families, each other, and the comm...Show more
    Last updated: 9 hours ago • Promoted • New!
    COI Operations Manager, CT Orthopedic Institute

    COI Operations Manager, CT Orthopedic Institute

    Hartford HealthCare • Meriden, CT, US
    Full-time
    Manager, Connecticut Orthopedic Institute.Under the supervision of the Regional Operations Director for the Connecticut Orthopedic Institute, Central Region, the Manager is responsible for day-to-d...Show more
    Last updated: 1 day ago • Promoted
    RN Psychiatric Clinical Supervisor (NIGHT SHIFT)

    RN Psychiatric Clinical Supervisor (NIGHT SHIFT)

    MASONICARE • WALLINGFORD CENTER, Connecticut, United States
    Full-time
    RN Psychiatric Clinical Supervisor (NIGHT SHIFT).Masonicare Health Center - Wallingford, CT.Behavioral Health Hospital Unit. Coordinates the daily clinical operations of the unit and directs the del...Show more
    Last updated: 13 days ago • Promoted
    RCM Product Manager

    RCM Product Manager

    Saisystems International • Branford, CT, United States
    Full-time
    RCM Product Manager – Digital Health.Shelton, Connecticut (On-site).Join Saisystems International’s Digital Health team as an RCM Product Manager. You will lead strategy and delivery for revenue cyc...Show more
    Last updated: 15 hours ago • Promoted • New!
    Regional Account Manager - Primary Care

    Regional Account Manager - Primary Care

    HealthDrive • New Britain, CT, US
    Full-time
    Regional Account Manager Primary Care.HealthDrive delivers on-site healthcare services to residents of long-term care facilities, offering a comprehensive suite of specialties including primary ca...Show more
    Last updated: 28 days ago • Promoted
    Portfolio Clinical Leader

    Portfolio Clinical Leader

    Deercreekseniorliving • CT, United States
    Full-time
    Regional Clinical Leader (Portfolio Clinical Leader – PCL) • •## • •Be the Owner of Your Role.Shape the Future of Clinical Excellence. At Pennant Services, we’re looking for bold, empowered clinical le...Show more
    Last updated: 8 days ago • Promoted
    Operations Manager

    Operations Manager

    NexCore • Manchester, CT, US
    Full-time
    Quick Apply
    The Operations Manager is responsible for overseeing the Construction and the Service Department while ensuring customer satisfaction consistent with maximizing profits for Action Air Systems, LLC....Show more
    Last updated: 5 days ago
    Behavioral Health CNA

    Behavioral Health CNA

    MASONICARE • WALLINGFORD CENTER, Connecticut, United States
    Full-time
    Masonicare Health Center - Wallingford, CT.This position is located on a Behavioral Health / Acute Psych Unit •.This is a 50-bed state of the art Behavioral Health Hospital unit.The CNA performs basic...Show more
    Last updated: 30+ days ago • Promoted
    Regional Director, Mid Atlantic Healthcare

    Regional Director, Mid Atlantic Healthcare

    NY Staffing • Hartford, CT, US
    Full-time
    Enterprise Healthcare Regional Sales Director.Rubrik's sales organization is a united group of elite cross-functional sales professionals that help companies and government entities achieve resilie...Show more
    Last updated: 4 days ago • Promoted
    Acute Care Business Manager, Hartford CT

    Acute Care Business Manager, Hartford CT

    Mallinckrodt • Hartford, CT, United States
    Full-time
    Acute Care Business Manager, Hartford CT.JR000015438 Acute Care Business Manager, Hartford CT (Open).The Acute Care Business Manager is a Critical care, rare disease, hospital account sales positio...Show more
    Last updated: 2 days ago • Promoted
    RN Field Clinical Care Manager

    RN Field Clinical Care Manager

    UnitedHealthcare • Riverhead, New York, US
    Full-time +1
    Virtual Job Fair, on December 2nd, 12 : 00-2 : 00pm EST.Register to attend : https : / / uhg.C&SNYEvent $7,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS Coverage Area : Nassau and Suffolk Counties, NY At United...Show more
    Last updated: 6 days ago • Promoted
    Regional Director of Operations - Full Service Restaurant

    Regional Director of Operations - Full Service Restaurant

    Leap Brands • Hartford, CT, US
    Full-time
    Quick Apply
    Regional Director of Operations Industry : .Full-Service Dining Position Overview A well-established, nationally recognized restaurant group is seeking an experienced, results-driven Director of Oper...Show more
    Last updated: 30+ days ago
    Nurse Manager & Director of Operations

    Nurse Manager & Director of Operations

    Dental Sedation Center of Connecticut • Fairfield, CT, United States
    Full-time
    Nurse Manager & Director of Operations.Dental Ambulatory Surgery Center – Fairfield, CT.We are launching Connecticut’s first dedicated Dental Ambulatory Surgery Center (ASC), focused on providing s...Show more
    Last updated: 3 days ago • Promoted
    RN Field Clinical Care Manager (Riverhead)

    RN Field Clinical Care Manager (Riverhead)

    UnitedHealthcare • Riverhead, NY, US
    Full-time +1
    Virtual Job Fair, on December 2nd, 12 : 00-2 : 00pm EST.Register to attend : C&SNYEvent.SIGN ON BONUS FOR EXTERNAL APPLICANTS. Coverage Area : Nassau and Suffolk Counties, NY.At UnitedHealthcare, we're si...Show more
    Last updated: 9 hours ago • Promoted • New!
    Critical Care Float Nurse / Float RN (ICU)

    Critical Care Float Nurse / Float RN (ICU)

    Yale New Haven Health • Branford, Connecticut, US
    Full-time
    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, account...Show more
    Last updated: 1 day ago • Promoted
    RN - Critical Care ICU Float

    RN - Critical Care ICU Float

    Yale New Haven Health • Branford, Connecticut, US
    Full-time
    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, account...Show more
    Last updated: 1 day ago • Promoted
    Director of Biostatistics for Cancer Center Shared

    Director of Biostatistics for Cancer Center Shared

    InsideHigherEd • Stony Brook, New York, United States
    Full-time
    Director of Biostatistics for Cancer Center Shared Resource, Associate / Full Professor, Cancer Center & Family Population & Preventive Medicine, Biostatistics. Oct 30, 2025 at 11 : 59 PM Eastern Time ....Show more
    Last updated: 30+ days ago • Promoted
    Area Manager, Health Information Management

    Area Manager, Health Information Management

    MRO Corporation • Riverhead, NY, US
    Full-time
    Area Manager, Health Information Management.The Manager is responsible for managing the daily scheduling of approximately 8-20+ ROI Specialists to ensure that all facilities have sufficient coverag...Show more
    Last updated: 6 hours ago • Promoted • New!