Senior Supplier Quality Technician

Join the Future of Workspace Innovation at Haworth

Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture, we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.

We're looking for visionaries like you to help write the next chapter of our story.

Discover more here !

We are currently looking for a Senior Supplier Quality Tech to join our team in Holland, MI.

Job Summary

We are seeking a Senior Supply Quality Technician with strong critical thinking and problem solving skills to lead initiatives focused on reducing vendor related Cost of Poor Quality (CoPQ). This role involves working closely with external vendors and internal teams to gather, analyze, and report data related to supplier performance, including metrics like PPM and CoPQ. The ideal candidate will have a data driven mindset, a customer focused approach, and a desire to create and refine processes based on feedback. This new position offers the opportunity to develop and implement procedures for tracking and recouping supplier related CoPQ in collaboration with the Supplier Development team.

Job Responsibilities

• Gathers, reviews, and reports vendor related cost of poor quality to supplier development team.
• Leads root cause analysis investigations for significant quality issues, utilizing problemsolving methodologies and statistical tools.
• Develops and delivers training programs on quality standards, inspection techniques, and problem-solving tools.
• Provides technical guidance and mentorship to junior technicians, supporting their development and skill enhancement.
• Works independently on a variety of assignments, seeking guidance on complex or unusual issues.
• Proactively identifies opportunities for process improvement and makes recommendations to enhance product quality.
• Must be able to perform all essential job functions with / without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

Preferred Qualifications

Design your future with Haworth

Headquartered in Holland Michigan, Haworth is a family owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state of the art resources, collaborate with cross functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.

We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.

At Haworth, members enjoy benefits from their first day of employment :

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