Shelter Coordinator

• Assist and support clients using trauma-informed practices to address emergent issues and day-to-day agency protocols.
• Ensure clients are safe and protected.
• Oversee the safety of the facility, completing rounds inside and outside the building, and monitoring security cameras frequently.
• Work with the team to prepare/maintain shelter in readiness for client activities and meals, as well as clean and prepare vacated rooms for occupancy for clients entering the program.
• Communicate with staff to resolve problems by reviewing daily logs, maintaining
• relevant databases, and attending meetings as needed to settle incidents/issues and other relevant challenges.
• Demonstrate care and client support by listening with respect and patience, showing empathy, and providing consistent follow-through.
• Participate in acknowledgment of client progress and celebration of successes.
• Maintain appropriate client boundaries and adhere to the standards set forth in the
• Employee Code of Conduct regarding ethical behavior, confidentiality, and conflicts of interest.
• Interact with visitors, volunteers, clients, and staff in a way that provides the best customer service and fosters community support.
• Promote Operation HOPE-North County by demonstrating courtesy, appreciation, and positive interactions with meal providers, donors, and other community contacts.
• Maintain regular and punctual attendance.
• All other duties as assigned.

• High school diploma (or GED certificate) and a minimum of six months related experience
• experience and/or training, nonprofit preferred.
• Proficiency in the use of computers for word processing, data entry, email, and
• internet-based tools (e.g., webmail, Google Suite).
• Ability and availability to work flexible and non-traditional work hours
• Bilingual preferred
• CPR-First Aid certification (adult/child/infant) - Preferred - Will provide training if needed
• Mandated Reporter Certificate - Preferred - will provide training if needed
• We are an equal opportunity employer.

• Medical, dental, vision, and life insurance available after 30 days of employment (partially employer-sponsored medical insurance)
• Generous PTO including: 12 personal days, 5 sick days, and 8 additional holidays
• Employee professional development plan and employee incentives

Mission Edge is a nonprofit organization based in San Diego, California. The company's mission is to help other nonprofits become more effective, sustainable, and impactful. They do this by providing consulting services, training programs, and technology solutions to help organizations improve their operations and increase their impact.Mission Edge offers a range of services, including strategy consulting, program design and evaluation, technology solutions, and capacity building. Their services are designed to help nonprofits achieve their goals and serve their communities more effectively. The company has a strong focus on using technology and data to drive social impact, and they work with organizations across a variety of sectors, including health, education, and the arts.In addition to their consulting services, Mission Edge also offers a number of training programs and workshops to help nonprofit professionals build their skills and knowledge. They also host events and convenings to bring together leaders from across the sector to exchange ideas and learn from one another.In summary, Mission Edge is a nonprofit organization that helps other nonprofits become more effective and impactful through consulting services, training programs, and technology solutions. They work to improve the operations of organizations across a variety of sectors and are committed to using technology and data to drive social impact.