Receptionist - PRN

Job Description

Job Description

We are searching for a receptionist to greet and assist patients, family members, physicians, hospital staff, vendors, and visitors. The Receptionist will answer telephones and verbally communicate effectively, responding promptly to general information, requesting and conveying messages.

Must be able to work weekends.

Duties include but are not limited to :

• Maintains accurate records, logs and current patient within the information system and on appropriate forms.
• Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
• Provides information to callers according to the hospital Policies and Procedures; transfers
• calls as needed; works to ensure adequate phone coverage at all times.
• Welcomes and greets patients / clients / visitors to the department in a manner that is helpful and friendly.
• Adheres to all hospital policies on safety and security
• Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
• Maintains waiting areas, office files, and front-desk areas in a manner that is organized and neat.
• Exercises problem-solving and conflict resolution skills when handling patient complaints; refers complaints to appropriate designated personnel as needed.

Requirements

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the hospital.

If you are among the most competitive and qualified candidates for the job, you will be contacted directly by one of our hiring managers. Due to the high volume of applications we receive, we are unable to respond to individual inquiries regarding your application status. Good Luck & we hope to meet you soon!

Dallas Behavioral Healthcare Hospital is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Benefits

Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.