Key account customer technical support engineer
Job Responsibilities :
- 1. Provide pre-sales and after-sales technical service support for sales team;
- 2. Assist customers in fault analysis and troubleshooting by telephone or email;
- 3. Analyze related data and assist to improve data accuracy and customer satisfaction;
- 4. Communicate with other departments and timely reported product problems;
- 5. Travel to provide on-site support and training to distributors and installers;
- 6. Attend industry conferences and events;
7. Other matters assigned by superiors.
Job Requirements :
- 1. Background in science, major in electricity & electrical engineering is preferred;
- 2. Three years or above relevant working experience, have a background in the renewable energy industry is preferred;
- 3. Serious attitude, sense of responsibility, strong pressure resistance;
4. Have strong communication skills and teamwork spirit, and have good customer service awareness.
About SolaX Power
Solax Power is established in 2012, we are dedicated to helping our customers transform their homes to clean energy and reducing the reliance on fossil fuels.
Solax Power is a leading provider of sustainable solar and battery energy storage solutions, with a strong presence in Europe, Asia, and Africa.
Now we have 2000+ employees all over the world, and we continue to attract the exceptional talent to join us. We believe that in Solax, an international organization, your career can be further improved.
websites :
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