CSR/Marketer
Job Description
Job Description
Are you looking to grow? So are we! Jennifer Kasallis Farmers Insurance in ALLEN, Texas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time .
In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role.
We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience.
If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!
Benefits
Monthly Base Salary + Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
- Process customer policy change requests.
- Handle all incoming claim calls from customers and follow-up.
- Take premium payments from customers.
- Ask each customer for referrals and explain our referral program.
- Prospecting and generating new business through leads & referral sources.
- Generating insurance quotes.
Requirements
- Proficiency to multi-task, follow-thru and follow-up.
- Must be highly self-motivated.
- A Property & Casualty insurance license is required.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Be capable of handling customer rejection.
- Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
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