Talent.com
IT Support Technician

IT Support Technician

Eastseals Northern Indiana IncFort Wayne, IN, US
7 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

IT Level 1 Technician

Pay Rate : $18.57 - 23.33

Location : Fort Wayne, IN

Department : Information Technology

Key Responsibilities

  • Respond to and resolve technical support tickets and user requests in a timely and professional

manner.

  • Provide in-person, phone, and remote desktop support across multiple office and group home

    • locations.

  • Set up and configure desktops, laptops, thin clients, Chromebooks, and mobile devices.
  • Create, modify, and decommission user accounts in accordance with role-based access protocols.
  • Configure and support VPN access, Remote Desktop Services, and Microsoft 365 accounts.

    • Every effort has been made to make your job description as complete as possible; however, at times there will be other duties you are required to perform. Easterseals Northern Indiana reserves the right to make changes to job

  • Implement security policies including MFA, password management, and role-based access.
  • Assist in patch management, antivirus updates, and software rollouts using centralized management tools.
  • Perform regular equipment maintenance, hardware upgrades, and installations.
  • Support the deployment of new systems including printers, network equipment, and telephony devices.
  • Maintain accurate records of IT assets, service requests, and configuration changes.
  • Ensure IT support activities align with HIPAA, CARF accreditation requirements, and internal security policies.
  • Assist with compliance audits and documentation of procedures and incident responses.
  • Monitor device performance and coordinate with senior IT staff on server, storage, and networking needs.
  • Provide on-site support for physical security systems including cameras and badge access points.
  • Escalate complex issues involving servers, backups, or network infrastructure to senior team members.
  • Provide basic training to staff on software tools, cybersecurity awareness, and proper device use.
  • Communicate IT updates and scheduled maintenance to staff as needed. Qualifications
  • Associate’s degree in Information Technology or related field (Bachelor’s preferred) or applicable prior experience.
  • 1–3 years of hands-on IT support experience in a multi-site environment
  • Experience with Microsoft 365, Windows OS, Active Directory, and remote access tools
  • Familiarity with virtual environments (VMware), cloud storage (OneDrive / SharePoint), and mobile device management a plus
  • Strong problem-solving and troubleshooting skills
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities and meet deadlines
  • High attention to detail and commitment to security best practices
  • CompTIA A+, Network+, or Security+
  • Microsoft Certified : Modern Desktop Administrator Associate
  • VMware or other virtualization-related certifications
  • Ability to pass criminal / registry background checks and other required screenings
  • Possession of valid driver’s license, safe driving record, and proof of auto insurance.

    • Work Environment / Conditions

    The position involves occasional travel to other ENI facilities and group homes as needed. It may also require lifting

    and moving IT equipment weighing up to 50 pounds. Additionally, the role includes on-call availability during evenings

    and weekends on a rotating schedule to address critical issues.

    Benefits :

  • Medical, Dental, and Vision Insurance
  • Company-paid Life Insurance and Long-Term Disability
  • Voluntary Life Insurance
  • Employee Assistance Program (EAP)
  • Retirement Plan
  • Vacation, Sick and Personal Time
  • Employee referral bonus
  • Holiday pay
  • Flexible scheduling
  • Paid training and continued education opportunities
  • Advancement opportunities
  • Tuition Assistance

    • Additional Info :

  • Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant.
  • All Cardinal Services locations are tobacco-free.
    • Create a job alert for this search

    It Support Technician • Fort Wayne, IN, US

    Related jobs
    • Promoted
    Nutritional Services Technician II (Cook)

    Nutritional Services Technician II (Cook)

    Adams County Memorial HospitalDecatur, IN, US
    Full-time
    The Nutritional Services Technician II prepares and serves meals with high standards of sanitation, safety, and confidentiality, including patient and cafeteria meals, while operating food service ...Show moreLast updated: 30+ days ago
    • Promoted
    Nutritional Services Technician II (Cook) - PRN

    Nutritional Services Technician II (Cook) - PRN

    Adams County Memorial HospitalDecatur, IN, US
    Full-time
    The Nutritional Services Technician II prepares and serves meals with high standards of sanitation, safety, and confidentiality, including patient and cafeteria meals, while operating food service ...Show moreLast updated: 30+ days ago
    • Promoted
    Desktop Support in Fort Wayne, Indiana

    Desktop Support in Fort Wayne, Indiana

    Desktop & Depot SupportFort Wayne, IN, US
    Full-time
    Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!.Virtual Service Operations is searching for highly motivated and career-driven individuals to...Show moreLast updated: 30+ days ago
    • Promoted
    Nutritional Services Technician - PRN

    Nutritional Services Technician - PRN

    Adams County Memorial HospitalDecatur, IN, US
    Full-time
    The Nutritional Services Technician prepares and serves meals with high standards of sanitation, safety, and confidentiality, including patient and cafeteria meals, while operating food service equ...Show moreLast updated: 30+ days ago
    • Promoted
    Trailer Service Technician - Coburg, OR

    Trailer Service Technician - Coburg, OR

    Oregon TrailersMarkle, IN, US
    Full-time
    Perform routine maintenance and repairs on trailer, diagnosing and fixing issues related to brakes, tires, steering, suspension, and other trailer systems. Troubleshoot and diagnose needed repairs-b...Show moreLast updated: 1 day ago
    • Promoted
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDashCelina, OH, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 30+ days ago
    • Promoted
    Support Staff Technician 6593

    Support Staff Technician 6593

    Meridian Health ServicesBluffton, IN, US
    Full-time
    Support Staff Technician Opportunity.Our mission at Meridian Health Services is to close the gap on access to Whole-Person Healthcare by expanding locations and services so that all people in under...Show moreLast updated: 30+ days ago
    • Promoted
    ENT needed for Hospital-Owned practice in Decatur, IN - Flexible Schedule

    ENT needed for Hospital-Owned practice in Decatur, IN - Flexible Schedule

    HealthPlus StaffingDecatur, IN, US
    Full-time
    HealthPlus Staffing is looking for a ENT to join a Hospital-Owned practice, and the regions go-to for everything healthcare in Decatur, IN. Decatur, IN (30 min from Fort Wayne).Competitive Base Sala...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Technician

    Lead Technician

    Merkle Audio VideoFort Wayne, IN, US
    Full-time
    Works with other installers and independently, in the completion of installs and service calls.Responsible for timely completion of daily procedures and paperwork they are assigned.Tech is also res...Show moreLast updated: 30+ days ago
    • Promoted
    SUPPORT_STAFF_TECHNICIAN 6659

    SUPPORT_STAFF_TECHNICIAN 6659

    Meridian Health ServicesBluffton, IN, US
    Full-time
    Quick Apply for this Support Staff Technician opportunity!.You can be a part of our vision to be a leader in the integration of physical, mental and social health to make a real difference in the l...Show moreLast updated: 6 days ago
    • Promoted
    Service Desk Technician II

    Service Desk Technician II

    Corsica Technologies, LLCFort Wayne, IN, US
    Full-time
    Our clients rely on the IT services we provide so they can serve their customers / clients, employ their staff, and add value to their communities. Increasing client confidence through timely, profess...Show moreLast updated: 30+ days ago
    • Promoted
    IT Operations Technician

    IT Operations Technician

    PDS Tech CommercialWaterloo, IN, US
    Temporary
    IT Operations Technician I – Waterloo, IN.Onsite, Monday–Friday, 7 : 00 AM–4 : 00 PM (flexible).In this role, you’ll be the go-to resource for keeping systems running smoothly&m...Show moreLast updated: 30+ days ago
    • Promoted
    Bench Technician

    Bench Technician

    J & K Communications Inc.Columbia City, IN, US
    Full-time
    J & K Communications is seeking an energetic, self-motivator to join our growing team.We are looking for a dependable, long-term, hard-working individual who works well under pressure and has a...Show moreLast updated: 18 days ago
    • Promoted
    Powersports / Marine Technician

    Powersports / Marine Technician

    Schnelker Marine & PowersportsNew Haven, IN, US
    Full-time
    Careers Advancement Opportunities.As an Powersports Technician, you will be responsible for diagnosing and repairing Off Road vehicles. You must be comfortable using the dealerships computer softwar...Show moreLast updated: 30+ days ago
    • Promoted
    Shop Technician

    Shop Technician

    Weigand Construction Co., Inc.Fort Wayne, IN, US
    Full-time
    Weigand Construction traces its roots back to 1906 when stonesman Henry Weigand began installing and repairing many of Fort Waynes brick sidewalks. Four generations later, Larry Weigand has led the ...Show moreLast updated: 30+ days ago
    • Promoted
    Wheel Repair Technician

    Wheel Repair Technician

    TERREPOWER All Star Auto PartsHuntington, IN, US
    Full-time
    Wheel Repair Technician – 2nd & 3rd Shift.Objective : Looking for a dedicated individual to join our team as a Wheel Repair Technician. You will be assisting in the repairing of the wheel r...Show moreLast updated: 1 day ago
    • Promoted
    Nutritional Services Technician

    Nutritional Services Technician

    Adams County Memorial HospitalDecatur, IN, US
    Full-time
    The Nutritional Services Technician prepares and serves meals with high standards of sanitation, safety, and confidentiality, including patient and cafeteria meals, while operating food service equ...Show moreLast updated: 30+ days ago
    • Promoted
    CASHIER / FOOD SERVICE WORKER (FULL TIME AND PART TIME)

    CASHIER / FOOD SERVICE WORKER (FULL TIME AND PART TIME)

    Chartwells K12Albion, IN, US
    Full-time +1
    We are hiring immediately for full time and part time.Central Noble Schools - 302 Cougar Court, Albion, IN 46701.Note : online applications accepted only. Full time and part time schedules.Monday thr...Show moreLast updated: 30+ days ago