Assistant Director of Catering

Assistant of Catering

Overview : Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match.

Job Description

The Assistant of Catering is responsible for assisting the Director of Catering & Convention Services in directing, coordinating, training, and supervising the Catering Managers and support staff, as well as all other aspects of Catering Sales within the hotel. He / she is responsible for prospecting, negotiating, and contracting of new Catering Event business to achieve a monthly and annual sales goal. The Asst. Director of Catering will then supervise the planning and detailing of the event. He / she will manage all aspects of the event and subsequent financial aspects of the program, while maintaining profitable operations and high-quality products and service levels. He / she is expected to market ideas to promote business; ensure contracts drive revenue and maintain profitability, meet monthly and annual sales goals, and ensure event details are coordinated in the best interest of the customer and hotel ownership.

Responsibilities

Prospecting business in the local Catering and Social Catering markets, including ethnic weddings. Handles all contract negotiations and is the main contact for these accounts to coordinate final arrangements for convention / meetings. Advises hotel department heads of special requirements of groups coming into the hotel.

Participates in planning, evaluating, organizing, and directing the activities of the Catering Sales Managers and Catering Service Department Administrative Staff.

Works with Director of Catering & Convention Services to ensure that department personnel follow all policies, procedures, and guidelines.

Achieving monthly and annual sales goals

Provide event detailing services for all booked events, communication of function arrangements to all responsible hotel departments.

Creation of profitable menus and communication of client expectations to Food & Beverage Departments.

Coordinate Catering support services (including A / V, banquet setup, culinary) to provide complete client satisfaction.

Physically double-check all function arrangements against specifications of client. Correct where necessary.

Onsite management of booked groups.

Ability to effectively communicate client needs to all necessary parties.

Accurately forecast revenues for incoming groups.

Complete accurate billing paperwork and forward to accounting in a timely manner.

Maximize revenues for the hotel through up selling techniques.

Maintain positive ratings on guest satisfaction surveys.

Participates in the necessary training, motivation, and leadership for all department personnel.

Participates in the interview process for hiring all departmental personnel.

Recommends appropriate "in-house" and / or preferred vendors for group related services.

Ensures that all file turnover requirements (from Sales to Services) are fulfilled.

Attends and conducts Daily BEO Meeting.

Attends and conducts Weekly Resume Meeting

Qualifications

At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and at least 3 years of related experience.

Experience in Ethnic Social Catering Markets preferred

Knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations highly preferred

Previous Experience as a Catering Sales or Conference Service Manager in a High Volume 4-Star Hotel highly preferred

Delphi, Salesforce FDC or Equivalent Training

Certified Meeting Planner (Optional)

Physical Requirements :

Stand and Walk for Lengthy Periods of Time throughout 120,000+ sq. ft. of Meeting Space

Viewing the Computer Screen to complete Necessary Procedures

Be able to assist in all areas of the hotel

Omni Hotels & Resorts is an equal opportunity employer - vets / disability.