Salary : 93,385.50-140,068.50 USD
Facility : Administrative Regional Training Cntr
Shift : Shift 1
Status : Full Time FTE : 1.000000
Bargaining Unit : ACE Associates
Exempt from Overtime : Exempt : Yes
Work Schedule : Days with Call Weekend and Holiday Rotation
Hours : 8a-4p
Summary :
Facilitates a process, people, and technology method of transformation. Supports the organizations IT Applications for Catholic Health (CH) facilities. Identifies and implements software solutions for CH business and / or clinical needs. Brings vendor software solutions to CH customers. Serves as a technical liaison. Responsibilities include system installation and maintenance. Performs problem diagnostics, resolution, and documentation. Provides technical and functional analysis, system building, and testing. Prepares specifications and documentation related to systems. Provides support for specific projects. Knows the business and / or clinical processes and the technical mechanics to support the work.
A level IV does so at an advanced complexity and competency, is a team Leader for IT team members, and facilitates across multi-functional teams. Procedures for the job are general, and work is minimally supervised. Employee knows and analyzes procedures, interprets them and adapts them with discretion as necessary.
Responsibilities : EDUCATION
Bachelors : minimum seven (7) year of job experience in a computer science, business or healthcare field
Associates : minimum eight (8) years of job experience in a computer science, business or healthcare field
High School Diploma or equivalent : minimum ten (10) years support, technical, business, clinical, or healthcare related in lieu of degree
EXPERIENCE
Intermediate computer experience required, with personal computer applications and larger systems
Previous healthcare information systems support experience strongly required. Technical knowledge of multiple CH systems strongly preferred
Project management experience is required
Management experience is strongly preferred
Candidates for a Clinical team may preferably have related health care specialty experience such as Nursing, Med Tech, Respiratory Therapy, Physical Therapy, or Pharmacy
Candidates for a clinical team should also be familiar with regulatory requirements applicable to patient care to include, but not limited to, JCAHO, NYSDOH, HIPAA, and OSHA. Clinical team candidates should also be proficient with patient care processes commonly found across the continuum of care
Industry Certifications recognized with preference
KNOWLEDGE, SKILL AND ABILITY
Excellent verbal and written communications skills
Demonstrated advanced skills with personal computer applications, including Windows, Microsoft Office applications and teleconferencing tools
Intermediate skills with Microsoft networking, Microsoft Server, and Web-based Application delivery
Intermediate skills with Wireless Networking, Distributed Networks and Remote Computing, and Communications technologies
Excellent organizational and analytical skills
Ability to establish excellent working relationships with hospital staff at all levels
Demonstrated advanced knowledge of systems analysis concepts, techniques, tools, and standards required
Demonstrated broad or deep systems knowledge of assigned application groups, with proficient understanding of related integration
Demonstrated track record of excellent project and system documentation
Demonstrated ability to proactively analyze and anticipate impacts of any changes or modifications, technical or operational, to a broad complex environment
Demonstrated track record of facilitating discussions and decision making, including mid-size project management
Ability and means to travel among CH sites
Ability to travel to vendor sponsored training and user events. This may include air travel and overnight stays outside of WNY
Ability to successfully complete any required training and / or certifications pertinent to software support
Access to confidential information and handling of regulated content such as PHI is constant. Access to confidential business data is included
WORKING CONDITIONS
Normal heat, light space, and safe working environment; typical of most office jobs
Position requires flexible scheduling which may include covering evenings, nights, weekends, and holidays in order to provide support
Position requires routine on call assignment requiring individual to be available by phone and have access to a computer, internet access, and ability to log in. On call responsibilities may also require individual to come on site as necessary
REQNUMBER : 40889
Application Programmer • Buffalo, NY, United States